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Alarm Assistance Program

Is your home fire safe? We can help.

We’re here to help! It’s the law—every home must have working smoke and carbon monoxide alarms on every level. Join our Alarm Assistance Program for a free home safety visit to check your alarms and make sure your home is protected.

Who is this program for?

The program is open to all Kawartha Lakes residents who may need assistance ensuring their smoke and carbon monoxide alarms are working properly.

Note: If you are a tenant your landlord / property manager is responsible for maintaining your alarms. Landlords are responsible for supplying and or replacing batteries, smoke alarms, and carbon monoxide alarms where required. – Please contact your landlord or property manager for assistance.


How can I participate in the program

Contact us directly for more information and to see if you're eligible:
705-324-5731, extension 579 or email the Fire Prevention Division. 
You can also fill out our online form to be contacted.

Alarm Assistance Form

You may also be referred to the program by a family member, friend, care provider or emergency responder.

Note: Kawartha Lakes Fire Rescue will not be keeping a contact list from year to year. If you wish to participate in the program you must call, email or fill out the forum each year.


What can I expect during the visit?

Once you book an appointment, our staff will visit during regular business hours (9 AM – 5 PM) unless otherwise arranged. They will arrive in a fire truck or fire prevention vehicle and:

  • Test your smoke alarms and CO alarms to make sure they are working and are installed in the proper locations of your home.
  • Replace batteries in smoke and CO alarms (including back-up batteries in hard-wired alarms.)
  • Install/replace battery-operated smoke alarms and CO alarms as needed.

*Most alarms (battery or hard-wired) expire after 10 years and must be replaced according to manufacturer's instructions. Carbon monoxide alarms expire within 5-10 years and must be replaced according to manufacturer's instructions.

Important: If you have hard-wired alarms in your home, the units must be installed and/or serviced by a licensed technician/electrician. The fire prevention division is able to assist with swapping alarms that are the same brand and have the same wiring harness.

 


Program participants will:

  • Voluntarily consent to be in the program
  • Receive important fire and life safety information from our friendly and knowledgeable staff
  • Provide replacement batteries and or new smoke/CO alarms for firefighters to install during the scheduled home visit. Reminder: If you have hard-wired alarms in your home, the units must be installed and/or serviced by a licensed technician/electrician.

For more information:

Call the Alarm Assistance Program Line at: 705-324-5731, extension 579

If there is an emergency and you require immediate assistance, dial 9-1-1.

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