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Covid-19 Information

Welcome to our COVID-19 Information page

The page is updated with information received directly from the Haliburton, Kawartha, Pine Ridge District Health Unit and the Province of Ontario.

See below for information on:

  • Vaccinations
  • Municipal Services affected by provincial COVID-19 restrictions
  • Additional COVID-19 resources and contact information

Vaccinations

For details on who is currently eligible for a vaccine, and where vaccinations are being provided, visit the local Health Unit's Website.

Get your COVID-19 vaccination

Individuals born in 2009 or earlier are urged to get a COVID-19 vaccine as soon as possible. Visit the HKRP District Health Unit website for clinic dates, times and locations.


Affected Municipal Services under provincial re-opening plan

Provincial 3 step re-opening plan

Provincial 3 step plan to Reopen Ontario:

Step One: Took effect June 11, 2021. An initial focus on resuming outdoor activities with smaller crowds where the risk of transmission is lower and permitting retail with restrictions. This includes allowing outdoor gatherings of up to 10 people, outdoor dining with up to four people per table and non-essential retail at 15 per cent capacity. 

Step Two: Took effect June 30, 2021. Further expanding outdoor activities and resuming limited indoor services with small numbers of people where face coverings are worn. This includes outdoor gatherings of up to 25 people, outdoor sports and leagues, personal care services where face coverings can be worn and with capacity limits, as well as indoor religious services, rites, or ceremony gatherings at 15 per cent capacity.

Step Three will take place on July 16, 2021. Further expanding access to indoor settings, with restrictions. This includes indoor sports and recreational fitness, indoor dining, museums, art galleries and libraries, and casinos and bingo halls, with capacity limits. Indoor settings will be open to 50% capacity and outdoor gatherings of up to 100 people.

Each stage will last for at least 21 days before the Province contemplates moving to the next stage.

As of August 17, 2021, the province made COVID-19 vaccination policies mandatory in high-risk settings, pausing the province’s exit from the Roadmap to Reopen. It also is providing third doses of the COVID-19 vaccine to vulnerable populations. The government is also expanding eligibility for the Pfizer vaccine to children born in 2009 or earlier.

See below for Kawartha Lakes services affected by the re-opening plan.

Municipal Administration
  • Many administrative buildings are closed to the public, including City Hall.
  • The Lindsay, Coboconk, Bobcaygeon and Omemee Service Centres are open to the public with limited hours and safety measures in place. Please see our Municipal Service Centre page for details. Calls will be received Monday to Friday, 8:30am to 4:30pm, 705-324-9411 or 1-888-822-2225.
  • Drop Boxes will remain open at City Hall, Lindsay Service Centre, Coboconk Service Centre and Omemee Service Centre.
  • Call 705-324-9411 and dial 0 for assistance Monday through Friday, 8:30am to 4:30pm. Dial 4000 for a recording of the latest information on closures.
  • For after-hours municipal emergencies please call 1-877-885-7337.
Waste and Recycling
  • Landfills will be open under regular hours and restricted to occupancy at any given time to comply with provincial restrictions. Prepare for possible extended wait times.
  • Residential curbside waste collection will continue with a 3 bag limit.
  • Waste tags will continue to be available at participating retail stores that are not impacted by the stay-at-home-order. A list is available on the Waste Management – Items for Sale page.
  • Waste calendars are available at participating retailers. A list is available on the website.
Illegal dumping is a crime. Please use our report it page if you have any questions or concerns.
Roads
  • General roads operations are continuing.
  • Residents may report issues online that require attention. All requests will be recorded and processed as business operations return to normal.
Human Services

The Human Services offices at 68 Lindsay St. N. in Lindsay and 49 Maple Ave. in Haliburton remain closed for public access. All critical operations including social assistance applications and payments, housing support and the maintenance of all KLH Housing buildings are continuing.

Staff can be reached at 705-324-9870 or 1-877-324-9870. These numbers are being used for Haliburton County residents as well at this time. Alternatively, emails can also be submitted to CKLhumanservices@kawarthalakes.ca

Social assistance payments to ongoing recipients will continue to be issued on the same monthly schedule and by the existing payment method.

New applications for Ontario Works can be started using the online application or by phone at 705-324-9870 or 1-877-324-9870, and press “2”.

Emergency financial support is also available to Kawartha Lakes and Haliburton County residents who are not in receipt of Ontario Works or Ontario Disability Support Program and are in financial crisis as a result of the COVID-19 pandemic. This Emergency Assistance may be available to people who haven’t yet accessed other financial supports, such as federal recovery benefits. 

To apply for benefits or for any questions about supports or services, call our office at 705 324-9870 or toll free 1-877-324-9870 and press “7” to leave a message with your contact information. You can also email CKLhumanservices@kawarthalakes.ca and leave a contact number where you can be reached.

Applications for Emergency Assistance can also be started using the online application.

For information about federal supports for individuals related to COVID-19, please visit the Benefits please visit our Financial Help and Community Supports pages and the Government of Canada website for Support for Individuals and Families.

 

Fire, Paramedic and Police Administration

All Emergency Services (Fire, Police and Paramedics) are being maintained. All administration buildings (Headquarters) for Fire and Paramedic Services are closed to the public. This includes all Fire Stations across the municipality.

  • Special Burn permits can be requested by emailing burnpermits@kawarthalakes.ca. Please include the type of burn permit requested, home address, phone number and burn address.
  • New Firework restrictions are in place.
  • For Fire, Paramedic or Police emergencies, please dial 911.
  • For information, regarding the fire/flood index rating please call 705-324-9411 and enter 8.
Council, Boards and Committee Meetings
Council and Committee meetings will continue to be livestreamed on YouTube. Please subscribe to the Council Calendar to be kept informed.
Building Inspections

Applications for building permits are being received via email and at 180 Kent Street through an appointment-based drop off in which the applicant needs to phone and schedule an appointment to meet a staff member at the back door of 180 Kent Street. Small application packages and payments can be placed in the drop off box at the back door.

Building permits will be issued and inspection performed as per the Provincial essential services list.

E-Mail the Building division or call 705-324-9411 extension 1288 for inquiries.

Planning and Development

Planning staff are taking inquiries by phone or email. Planning Staff are continuing to process all Planning applications and Planning Advisory Committee Meetings and Committee of Adjustment Meetings are held through Zoom meetings and available on the municipal YouTube channel.

The Planning Department is accepting new Planning applications by appointment only at the back door of 180 Kent St. The public will be required to phone the Planning Department and set up an appointment to drop off an application at the back door of 180 Kent St.

Small packages and payments can be put in the drop box at the back door of 180 Kent Street.
E-Mail Planning and Development or call 705-324-9411 extension 1231.

Lindsay Transit

Operations are running as per usual scheduling with masks and occupancy restrictions in place.

Municipal Airport
  • The municipal airport remains open for Ornge and any emergency vehicles and fuel purchases.
  • The municipal airport restaurant is open for curbside pick up.
  • Should you have any questions related to the airport or their services, please call 705-878-9354.
Community Services - Parks, Recreation and Culture

Kawartha Lakes recreation facilities, including recreation complexes, community centres, arenas, halls and swimming pools will be open effective July 26, 2021.

Public Boat Launches and Municipal Docks

Public Boat Launches are open for the season. 

Municipal Docks will be removed for the 2021 season starting the week of October 18.

For further information e-mail: recreation@kawarthalakes.ca or visit Boat Launch page.

Municipal Parks

Parks and amenities are open for the season. Visit the Parks and Forest Tracts page for further information.

Tennis Courts
Tennis Courts will close for the 2021 season, effective October 30. For further information visit the Tennis Courts page or e-mail: recreation@kawarthalakes.ca
Community Halls

Select Community Halls have re-opened under enhanced COVID-19 safety protocols. Effective September 22, 2021 Proof of vaccination may be required to access facilities and programming. Refer to the City of Kawartha Lakes Proof of Vaccination Protocols for further details or e-mail the Facility Booking Office

Community Halls can be booked by e-mailing: facilitybooking@kawarthalakes.ca

Playgrounds

Playgrounds are open for the season. For further information e-mail: recreation@kawarthalakes.ca

Washroom Facilities

Public Washroom facilities in parks will close for the season effective Tuesday October 12. For further information e-mail: recreation@kawarthalakes.ca

Sports Fields

Sports Fields are open for the season. Fields for organized sports may be booked by e-mailing: facilitybooking@kawarthalakes.ca

Skate Parks

Municipal Skate Parks are open for the season.

Splash Pads

Municipal Splash Pads closed for the season effective September 20, 2021. For further information visit the Splash Pads page.

Municipal Trails

All Municipal Trails are open to walking, cycling and other active transportation.

Victoria Rail Trail is open to motorized vehicles (ATVs) where permitted and in season.

Biking trails are permitted to be open, however, please check with the appropriate trail authority.

For further information visit the Parks, Trails and Conservation Areas page.

Pools and Aquatics Programming

Fall programming is now underway. Pre-registration is required for all programming including Public Swims.

Effective September 22, 2021 Proof of vaccination may be required to access facilities and programming. Refer to the City of Kawartha Lakes Proof of Vaccination Protocols for further details or e-mail the Aquatics Coordinator.

For further information visit the Swimming and Pools page.

Ice Pads

Effective September 22, 2021 Proof of vaccination may be required to access facilities. Refer to the City of Kawartha Lakes Proof of Vaccination Protocols for further details or e-mail the Facility Booking Office.

Visit the Rent a Facility to page to review the most up to date Ice Use Protocols.

Pre-registration is required for all drop-in programming. To view schedules and to register, please go to our Online Program Registration website.

Ice can be booked by e-mailing: facilitybooking@kawarthalakes.ca

Municipal Cemeteries

Municipal Cemeteries continue to operate and are open to the public for visiting under strict COVID-19 guidelines. Visitors to all Municipal Cemeteries must adhere to Emergency Management and Civil Protection Act regulations and observe physical distancing guidelines.

Decoration Day Services at all Municipal Cemeteries have been suspended for 2021 due to the uncertainty of COVID-19 restrictions.

For further information e-mail the Cemetery Administrator or call 705-324-9411 extension 3508.

Centennial Trailer Park

Centennial Trailer Park closed for the 2021 season effective October 18.

For further information visit the Centennial Trailer Park page, e-mail: trailerpark@kawarthalakes.ca or call 705-324-9411 extension 1301.

Camps

2021 Summer Camp has ended for the season. For details e-mail the Camp Coordinator or visit the Camps page.

Lindsay Milk Run
The 2021 Lindsay Milk Run/KL21K has been postponed. We look forward to bringing the event back in 2022. For further information contact the Parks, Recreation and Culture Division.
Concerts in the Park
The Concerts in the Park series has been cancelled for the 2021 season. We look forward to bringing the Series back in 2022. For further information contact the Parks, Recreation and Culture Division.
Forbert Memorial Pool, Workout Centre and Forbert Memberships

Effective September 22, 2021 Proof of vaccination may be required to access facilities and programming. Refer to the City of Kawartha Lakes Proof of Vaccination Protocols for further details or e-mail the Fitness Coordinator.

Fitness Programming

Pre-registration is required for all fitness programming. Visit our Online Program Registration website to view current program offerings.

Weight Room

Pre-registration is required for all Weight Room time blocks. To register please go to our Online Program Registration website

Memberships

All term memberships were extended during the COVID-19 closure restrictions and monthly ongoing memberships were suspended. Effective July 26, monthly ongoing memberships were reactivated and monthly payments will resume.

For further information about memberships or to reactivate your account, please call 705-324-9411 extension 1555 or e-mail the Fitness Coordinator.

Lindsay Recreation Complex - Fitness Studio, Weight Room, Classes and Memberships

Effective September 22, 2021 Proof of vaccination may be required to access facilities and programming. Refer to the City of Kawartha Lakes Proof of Vaccination Protocols for further details or e-mail the Fitness Coordinator.

Fitness Programming

Pre-registration is required for all fitness programming.Visit our Online Program Registration website to view current program offerings.

Weight Room

Pre-registration is required for all Weight Room time blocks. To register please go to our Online Program Registration website

Memberships

All term memberships were extended during the COVID-19 closure restrictions and monthly ongoing memberships were suspended. Effective July 26, monthly ongoing memberships were reactivated and monthly payments will resume.

For further information about memberships or to reactivate your account, please call 705-324-9411 extension 1555 or e-mail the Fitness Coordinator.

 Lindsay Recreation Complex - Squash Courts

The Squash Courts at the Lindsay Recreation Complex will remain closed until further notice.

For further information call 705-324-9112 or e-mail: recreation@kawarthalakes.ca

Leisure Programming

Effective September 22, 2021 Proof of vaccination may be required to access facilities and programming. Refer to the City of Kawartha Lakes Proof of Vaccination Protocols for further details or e-mail: recreation@kawarthalakes.ca

Visit the Leisure Programs page for information on upcoming programs.

Municipal Forest Tracts

Municipal Forest Tracts are open for casual day use.

For more information on Municipal Forest Tracts visit the Parks and Forest Tracts page.

Disc Golf Course

The Disc Golf Course at Memorial Park in Lindsay is open for the season.

For further information visit the Disc Golf page or e-mail: recreation@kawarthalakes.ca

Outdoor Ice Rinks

Outdoor Ice Rinks are now closed for the season. For further information visit the Arenas and Outdoor Ice Rinks page.

Basketball Courts

Municipal Basketball Courts are open for the season.

For further information visit the Courts and Sportsfield page or e-mail: recreation@kawarthalakes.ca

 

Victoria Manor
For more information, please call 705-324-3558.
EarlyON Programs
Please contact your EarlyON program directly for more information.
Kawartha Lakes Public Library

As of July 16, public library in-branch service has returned to 50 percent indoor capacity. Visit www.kawarthalakeslibrary.ca/covid19 or call 705-324-9411 extension 1291 for locations, hours and details.

Services such as dog tags, waste bag tags, oversize tag and pickup of waste calendars will not be issued at libraries until further notice. Please see Landfills and Waste Collection above for further instructions.

Provincial Offences Act Matters

Provincial Offence Court

For tickets and other provincial offence inquiries, please see the the Provincial Offences and Tickets webpage.
Water/Wastewater

Water and wastewater operations are being maintained.
Please visit our property tax and utility billing page for details.


Bulk water stations remain accessible for emergency operations only.
Haulers performing an essential service such as providing drinking water to residents/businesses or cleaning equipment to prevent the spread of COVID-19 may purchase bulk water and reload SmartVend cards. Requests can be submitted by leaving a voicemail on the City’s general phone line 705-324-9411.
Municipal Law Enforcement and Licensing

Offices are closed to the public, however most services are now being offered. Complaint queries are still being processed but there will be an extended delay in any additional action. We continue to monitor complaints including COVID-19 non-compliance complaints at 705-324-9411 extension 1212, bylawcomplaints@kawarthalakes.ca and an online form is available on the By-law and Municipal Law Enforcement page.

Provincial Public Health Measures and Advice

Find out about the latest public health measures, advice and restrictions as we continue to respond to COVID-19, please visit the Government of Ontario's website.

Vaccination booking website

Kawartha Lakes Updates

Please see our newsroom for a searchable list of all news releases pertaining to COVID-19.
You can also subscribe to our newsroom to receive email updates.

Travel Advice

For the latest travel advice, visit the Government of Ontario's Travel Advisory website.

Provincial Directives of Reopening

Other COVID-19 Health Resources

Business Resources and Support

COVID-19 Financial Support

Food and Community Support

Contact Us