Website Feedback

Daily Activities

January Program Highlights

January 6  —  Men’s Brunch Outing

January 9  —  Resident’s Council

January 10  —  Bacon & Eggs Luncheon—Victoria House 

January 14/27  —  Bingo

January 15  —  Birthday Party with Aan Schiver

January 17  —  Bacon & Eggs Luncheon—Vaga House 

January 22  —  Coop Student Appreciation Party

January 23 —  Memorial Service

January 23  —  Diner’s Club to Swiss Chalet

January 24 —  Bacon & Eggs Luncheon—MacMillan House 

January 28  —  Entertainment with the Singing Seniors

January 29  —  The Gathering Place Luncheon—BBQ Hamburgers 

January 31 —  Bacon & Eggs Luncheon—Elford House 

 

From the Executive Director

As we fulfill our mission to help you live fully, every day, we are always looking at what we’re doing well and where we have opportunity to improve.

 

Our annual Resident & Family Satisfaction Survey is an important tool in that process and I am pleased to share that this year, 100% of residents and 32% of families shared their feedback with us.

 

The results are in and show that overall resident satisfaction is 91% and overall family satisfaction is 92%. Thank you to everyone who took the time to complete a survey this year and offer their valuable input.

 

The survey tool we use allows us to take a closer look at the areas of greatest priority for residents and families. We will use this information to create a plan for the coming year that ensures we are focusing on the areas that matter to you.

 

Residents are welcome to join us on January 9 at 2:00 pm and/or January 13 at 2:00 pm to hear more details on our results and how you can be involved in our planning for 2020. We invite families to hear an update on February 5 at 11:00 am  and hope to have your involvement and feedback as part of our plan for the coming year as well.

 

We look forward to keeping you updated on our progress throughout the year ahead.

 

Warmest Regards,

Pamela Kulas, Executive Director

 

Family Council Update

Family council is proud to have been able to host a Staff Appreciation for our dedicated family of staff from Victoria Manor.   Thanks to an enormous amount of work from Pat Herlihey, Noreen Moore and Elaine Edwards, this event was well attended by all departments and houses.  We were able to collect 19 draw prizes for an added festive giving!  Names are posted on the white board by the auditorium and congratulations to those that got to take a little something home for the holidays! 

 

I extend the standing invitation to family and friends of our residents to become a part of our Family Council to work for those we love.   We have a voice at the table and would welcome your concerns for the greater good.

 

I hope everyone had a very Merry Christmas and wishing you all the best in 2020.

 

Shirley Collins

Chairperson

 

A New Year, A New You

Happy New Year!

 

At this time of year many people take the opportunity to make New Year resolutions. A New Year’s resolution is a tradition, most common in the Western Hemisphere, in which a person resolves to change an undesired trait or behaviour, to accomplish a personal goal or otherwise improve their life.  The tradition of New Year’s resolutions dates all the way back to 153 B.C.

 

Regardless of what resolution you commit to, the goal is to improve life in the coming year in some capacity. Resolutions can come in many different forms. Some people make a promise to change a bad habit, such as quitting smoking or eating less junk food, while others want to learn a new skill or reconnect with a dear friend.

 

Some common tips in following through with New Year’s resolutions include:

  • Keep your resolutions simple.
  • Choose carefully.
  • Be realistic.
  • Create bite-sized portions for change.
  • Plan a time frame to help you stay on track.
  • Make notes.
  • Treat yourself.
  • Reach out for support.

 

 

Whatever the New Year looks like for you may it be filled with joy, laughter and fulfillment.

Here’s to all 2020 will bring!

 

Co-op Student Farewell

The past few months, we have been extremely lucky to have eight students from St. Thomas Aquinas Secondary School and I.E. Weldon Secondary School. They have been learning about nursing, physiotherapy and housekeeping. They have been great help for both the residents and team members at Victoria Manor, and they will be missed! Good luck to all students in their future endeavours!

 

Through our Eyes

Residents’ Rights

Every month we’ve been reviewing the rights of our residents. There’s 27 rights for the residents at Victoria Manor. Each month, we do cover the rights at Residents’ Council meetings, however it’s always nice to share the rights with everyone! This morning, we will be covering consent to treatment.

Privacy of Health Information

"Every resident has the right to have his or her personal health information within the meaning of the Personal Health Information Protection Act, 2004 kept confidential in accordance with that Act, and to have access to his or her records of personal health information, including his or her plan of care, in accordance with that Act."

 

In other words the law says your health and medical records must be kept private and confidential. Only the people responsible for your care are allowed to see these records. Other people can see them only with your permission. Your records must be kept in a secure place where others cannot see them. You have the right to see and get copies of your own records and to show them to other people, if you wish.

 

 

Contact Us