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Internet and Telephone Voting

Internet Telephone Voting has been extended to October 23 at 8pm.

A statement from Dominion Voting (our Voting System provider) was made available to the public regarding the Slowdown of the Voting System on October 22 from 6:30-8pm.

Over 190 municipalities across Ontario are transitioning their Municipal Elections to electronic voting by Internet and Telephone. Here is some more information about this new change for the 2018 Municipal Election:

Voting is convenient with Internet-Telephone Voting:

  1. Check the Voters’ List to ensure you are on it, and your mailing address is up to date.
  2. Wait for your Voting PIN Letter to arrive in the mail (late September, early October).
    • Hold on to the Voting PIN Letter in a safe place until voting opens on Friday October 12 at 9:00am
    • You will have 10 Days to vote, but do not wait until the last minute in case you have difficulty logging into the voting system
  1. Open your Voting PIN Letter, and find the PIN number, and Elector ID number that will grant you access to the voting system.
  2. You have 2 Ways that you can vote:
    1. Vote by telephone (takes about 10-15 minutes)
      • Call the number provided in your voting kit (1-866-836-8879)
      • Enter the last 8 digits of your Voter ID number
      • Enter your PIN
      • Enter your year of birth
        • If you receive an error after several attempts to login, this may be because your birthdate information is incorrect in our Voting System. You will need a new PIN. Please contact us a 705-324-9411 ext. 1888.
      • Vote (use the '#' to confirm your selections)
    2. Vote by internet (takes about 5 minutes)
      • Visit the voting website provided in your voting PIN letter by entering the address into the address bar at the top of your internet browser (Chrome, Firefox, Safari, etc.)
      • Enter the last 8 digits of your Voter ID number
      • Enter your PIN
      • Enter your year of birth
      • Enter the Captcha challenge (distorted letters and numbers) as shown on the screen
        • If you receive an error after several attempts to login, this may be because your birthdate information is incorrect in our Voting System. You will need a new PIN. Please contact us a 705-324-9411 ext. 1888.
      • Follow the prompts through all contests, and complete your ballot by pressing 'Cast Ballot'
  3. Want to ensure your vote counted? You can try voting again with the same PIN and Voter ID, and if you are blocked from doing so, then you know your vote counted.
  4. If you do not have access to a touchtone telephone, or internet at your home, visit a Kawartha Lakes Service Centre, or select Kawartha Lakes Library Branch (Bethany, Dalton, Fenelon Falls, Kinmount, Kirkfield, Lindsay, and Woodville) during regular business hours, and use their touch-screen kiosk or public-access computers.
  5. If you did not receive your Voting PIN letter in the mail by October 9th, you will be able to obtain your Voting PIN letter from the Election Office at City Hall, or at any Municipal Service Centre.

Things you don’t have to do to vote in the municipal election:

  • Scan in a picture of your ID
  • Drive to a polling station
  • Find a mailbox
  • Produce an email address
  • Give your vote to a live person on the telephone (ensuring the secrecy of the ballot)
  • Get out of your pyjamas (vote from the comfort of your home)

If you need more information, or have any questions or concerns, we’re here to help. Contact the Office of the City Clerk, or the Elections Office at City Hall, 26 Francis Street, Lindsay ON (705) 324-9411 ext. 1888.

Voting is convenient with Internet-Telephone Voting:

  1. Check the Voters’ List to ensure you are on it, and your mailing address is up to date.
  2. Wait for your Voting PIN Letter to arrive in the mail (late September, early October).
    • Hold on to the Voting PIN Letter in a safe place until voting opens on Friday October 12 at 9:00am
    • You will have 10 Days to vote, but do not wait until the last minute in case you have difficulty logging into the voting system
  1. Open your Voting PIN Letter, and find the PIN number, and Elector ID number that will grant you access to the voting system.
  2. You have 2 Ways that you can vote:
    1. Vote by telephone (takes about 10-15 minutes)
      • Call the number provided in your voting kit (1-866-836-8879)
      • Enter the last 8 digits of your Voter ID number
      • Enter your PIN
      • Enter your year of birth
        • If you receive an error after several attempts to login, this may be because your birthdate information is incorrect in our Voting System. You will need a new PIN. Please contact us a 705-324-9411 ext. 1888.
      • Vote (use the '#' to confirm your selections)
    2. Vote by internet (takes about 5 minutes)
      • Visit the voting website provided in your voting PIN letter by entering the address into the address bar at the top of your internet browser (Chrome, Firefox, Safari, etc.)
      • Enter the last 8 digits of your Voter ID number
      • Enter your PIN
      • Enter your year of birth
      • Enter the Captcha challenge (distorted letters and numbers) as shown on the screen
        • If you receive an error after several attempts to login, this may be because your birthdate information is incorrect in our Voting System. You will need a new PIN. Please contact us a 705-324-9411 ext. 1888.
      • Follow the prompts through all contests, and complete your ballot by pressing 'Cast Ballot'
  3. Want to ensure your vote counted? You can try voting again with the same PIN and Voter ID, and if you are blocked from doing so, then you know your vote counted.
  4. If you do not have access to a touchtone telephone, or internet at your home, visit a Kawartha Lakes Service Centre, or select Kawartha Lakes Library Branch (Bethany, Dalton, Fenelon Falls, Kinmount, Kirkfield, Lindsay, and Woodville) during regular business hours, and use their touch-screen kiosk or public-access computers.
  5. If you did not receive your Voting PIN letter in the mail by October 9th, you will be able to obtain your Voting PIN letter from the Election Office at City Hall, or at any Municipal Service Centre.

Things you don’t have to do to vote in the municipal election:

  • Scan in a picture of your ID
  • Drive to a polling station
  • Find a mailbox
  • Produce an email address
  • Give your vote to a live person on the telephone (ensuring the secrecy of the ballot)
  • Get out of your pyjamas (vote from the comfort of your home)

If you need more information, or have any questions or concerns, we’re here to help. Contact the Office of the City Clerk, or the Elections Office at City Hall, 26 Francis Street, Lindsay ON (705) 324-9411 ext. 1888.

Why switch to Internet Telephone voting?

Like many other municipalities in Ontario (197 to be exact), City Council approved the switch to Internet-Telephone voting from mail-in ballots on January 24, 2017. There are many advantages to adopting this method of voting:

Efficiency: reduces printing, return postage fees, staff time for vote counting, and the amount of paper utilized.

Accessibility: Internet-Telephone Voting is a convenient option for electors allowing them to use their own devices and access their ballots anytime during the voting period, and from anywhere with Internet or Telephone access. The City’s Accessibility Advisory Committee has vetted this switch, and have endorsed the use of use of Internet-Telephone voting.

Accuracy: Internet-Telephone voting uses electronic ballots exclusively reducing counting error from manual tabulations;

Automatic Tabulation: 100% of the results will be available shortly after 8pm on October 22, once all voters have completed their voting (if they logged in before 8pm).

Convenience: Thousands of Kawartha Lakes non-resident electors do not live in Kawartha Lakes, and therefore should be given the equal opportunity to vote as those who live here. Every elector will be able to vote from a location of their convenience. Also, compared to mail-in voting from years past, voters will no longer need to find a postal box, or rely on the postal service to ensure their ballot returned back to City Hall.

How to vote

Voting is convenient with Internet-Telephone Voting:

  1. Check the Voters’ List to ensure you are on it, and your mailing address is up to date.
  2. Wait for your Voting PIN Letter to arrive in the mail (late September, early October).
    • Hold on to the Voting PIN Letter in a safe place until voting opens on Friday October 12 at 9:00am
    • You will have 10 Days to vote, but do not wait until the last minute in case you have difficulty logging into the voting system
  1. Open your Voting PIN Letter, and find the PIN number, and Voter ID number that will grant you access to the voting system.
  2. You have 2 Ways that you can vote:
    1. Vote by telephone (takes about 10-15 minutes)
      • Call the number provided in your voting kit (1-866-836-8879)
      • Enter the last 8 digits of your Voter ID number
      • Enter your PIN
      • Enter your year of birth
        • If you receive an error after several attempts to login, this may be because your birthdate information is incorrect in our Voting System. You will need a new PIN. Please contact us a 705-324-9411 ext. 1888.
      • Vote (use the '#' to confirm your selections)
    2. Vote by internet (takes about 5 minutes)
      • Visit the voting website provided in your voting PIN letter by entering the address into the address bar at the top of your internet browser (Chrome, Firefox, Safari, etc.)
      • Enter the last 8 digits of your Voter ID number
      • Enter your PIN
      • Enter your year of birth
      • Enter the Captcha challenge (distorted letters and numbers) as shown on the screen
        • If you receive an error after several attempts to login, this may be because your birthdate information is incorrect in our Voting System. You will need a new PIN. Please contact us a 705-324-9411 ext. 1888.
      • Follow the prompts through all contests, and complete your ballot by pressing 'Cast Ballot'
  3. Want to ensure your vote counted? You can try voting again with the same PIN and Voter ID, and if you are blocked from doing so, then you know your vote counted.
  4. If you do not have access to a touchtone telephone, or internet at your home, visit a Kawartha Lakes Service Centre, or select Kawartha Lakes Library Branch (Bethany, Dalton, Fenelon Falls, Kinmount, Kirkfield, Lindsay, and Woodville) during regular business hours, and use their touch-screen kiosk or public-access computers.
  5. If you did not receive your Voting PIN letter in the mail by October 9th, you will be able to obtain your Voting PIN letter from the Election Office at City Hall, or at any Municipal Service Centre.

Voting is convenient with Internet-Telephone Voting:

  1. Check the Voters’ List to ensure you are on it, and your mailing address is up to date.
  2. Wait for your Voting PIN Letter to arrive in the mail (late September, early October).
    • Hold on to the Voting PIN Letter in a safe place until voting opens on Friday October 12 at 9:00am
    • You will have 10 Days to vote, but do not wait until the last minute in case you have difficulty logging into the voting system
  1. Open your Voting PIN Letter, and find the PIN number, and Elector ID number that will grant you access to the voting system.
  2. You have 2 Ways that you can vote:
    1. Vote by telephone (takes about 10-15 minutes)
      • Call the number provided in your voting kit (1-866-836-8879)
      • Enter the last 8 digits of your Voter ID number
      • Enter your PIN
      • Enter your year of birth
        • If you receive an error after several attempts to login, this may be because your birthdate information is incorrect in our Voting System. You will need a new PIN. Please contact us a 705-324-9411 ext. 1888.
      • Vote (use the '#' to confirm your selections)
    2. Vote by internet (takes about 5 minutes)
      • Visit the voting website provided in your voting PIN letter by entering the address into the address bar at the top of your internet browser (Chrome, Firefox, Safari, etc.)
      • Enter the last 8 digits of your Voter ID number
      • Enter your PIN
      • Enter your year of birth
      • Enter the Captcha challenge (distorted letters and numbers) as shown on the screen
        • If you receive an error after several attempts to login, this may be because your birthdate information is incorrect in our Voting System. You will need a new PIN. Please contact us a 705-324-9411 ext. 1888.
      • Follow the prompts through all contests, and complete your ballot by pressing 'Cast Ballot'
  3. Want to ensure your vote counted? You can try voting again with the same PIN and Voter ID, and if you are blocked from doing so, then you know your vote counted.
  4. If you do not have access to a touchtone telephone, or internet at your home, visit a Kawartha Lakes Service Centre, or select Kawartha Lakes Library Branch (Bethany, Dalton, Fenelon Falls, Kinmount, Kirkfield, Lindsay, and Woodville) during regular business hours, and use their touch-screen kiosk or public-access computers.
  5. If you did not receive your Voting PIN letter in the mail by October 9th, you will be able to obtain your Voting PIN letter from the Election Office at City Hall, or at any Municipal Service Centre.

Things you don’t have to do to vote in the municipal election:

  • Scan in a picture of your ID
  • Drive to a polling station
  • Find a mailbox
  • Produce an email address
  • Give your vote to a live person on the telephone (ensuring the secrecy of the ballot)
  • Get out of your pyjamas (vote from the comfort of your home)

If you need more information, or have any questions or concerns, we’re here to help. Contact the Office of the City Clerk, or the Elections Office at City Hall, 26 Francis Street, Lindsay ON (705) 324-9411 ext. 1888.

Voting is convenient with Internet-Telephone Voting:

  1. Check the Voters’ List to ensure you are on it, and your mailing address is up to date.
  2. Wait for your Voting PIN Letter to arrive in the mail (late September, early October).
    • Hold on to the Voting PIN Letter in a safe place until voting opens on Friday October 12 at 9:00am
    • You will have 10 Days to vote, but do not wait until the last minute in case you have difficulty logging into the voting system
  1. Open your Voting PIN Letter, and find the PIN number, and Elector ID number that will grant you access to the voting system.
  2. You have 2 Ways that you can vote:
    1. Vote by telephone (takes about 10-15 minutes)
      • Call the number provided in your voting kit (1-866-836-8879)
      • Enter the last 8 digits of your Voter ID number
      • Enter your PIN
      • Enter your year of birth
        • If you receive an error after several attempts to login, this may be because your birthdate information is incorrect in our Voting System. You will need a new PIN. Please contact us a 705-324-9411 ext. 1888.
      • Vote (use the '#' to confirm your selections)
    2. Vote by internet (takes about 5 minutes)
      • Visit the voting website provided in your voting PIN letter by entering the address into the address bar at the top of your internet browser (Chrome, Firefox, Safari, etc.)
      • Enter the last 8 digits of your Voter ID number
      • Enter your PIN
      • Enter your year of birth
      • Enter the Captcha challenge (distorted letters and numbers) as shown on the screen
        • If you receive an error after several attempts to login, this may be because your birthdate information is incorrect in our Voting System. You will need a new PIN. Please contact us a 705-324-9411 ext. 1888.
      • Follow the prompts through all contests, and complete your ballot by pressing 'Cast Ballot'
  3. Want to ensure your vote counted? You can try voting again with the same PIN and Voter ID, and if you are blocked from doing so, then you know your vote counted.
  4. If you do not have access to a touchtone telephone, or internet at your home, visit a Kawartha Lakes Service Centre, or select Kawartha Lakes Library Branch (Bethany, Dalton, Fenelon Falls, Kinmount, Kirkfield, Lindsay, and Woodville) during regular business hours, and use their touch-screen kiosk or public-access computers.
  5. If you did not receive your Voting PIN letter in the mail by October 9th, you will be able to obtain your Voting PIN letter from the Election Office at City Hall, or at any Municipal Service Centre.

Things you don’t have to do to vote in the municipal election:

  • Scan in a picture of your ID
  • Drive to a polling station
  • Find a mailbox
  • Produce an email address
  • Give your vote to a live person on the telephone (ensuring the secrecy of the ballot)
  • Get out of your pyjamas (vote from the comfort of your home)

If you need more information, or have any questions or concerns, we’re here to help. Contact the Office of the City Clerk, or the Elections Office at City Hall, 26 Francis Street, Lindsay ON (705) 324-9411 ext. 1888.

Voting is convenient with Internet-Telephone Voting:

  1. Check the Voters’ List to ensure you are on it, and your mailing address is up to date.
  2. Wait for your Voting PIN Letter to arrive in the mail (late September, early October). If you didn't get a Voting PIN Letter, you will be able to obtain your Voting PIN letter from the Election Office at City Hall (26 Francis Street in Lindsay), or at any Municipal Service Centre with appropriate identification. Hours of operation are listed on the Voter Information page: Voting Help Centres.
    • Hold on to the Voting PIN Letter in a safe place until voting opens on Friday October 12 at 9:00am
    • You will have 10 Days to vote, but do not wait until the last minute in case you have difficulty logging into the voting system
  1. Open your Voting PIN Letter, and find the PIN number, and Elector ID number that will grant you access to the voting system.
  2. You have 2 Ways that you can vote:
    1. Vote by telephone (takes about 10-15 minutes)
      • Call the number provided in your voting kit (1-866-836-8879)
      • Enter the last 8 digits of your Voter ID number
      • Enter your PIN
      • Enter your year of birth
        • If you receive an error after several attempts to login, this may be because your birthdate information is incorrect in our Voting System. You will need a new PIN. Please contact us a 705-324-9411 ext. 1888.
      • Vote (use the '#' to confirm your selections)
    2. Vote by internet (takes about 5 minutes)
      • Visit the voting website provided in your voting PIN letter by entering the address into the address bar at the top of your internet browser (Chrome, Firefox, Safari, etc.)
      • Enter the last 8 digits of your Voter ID number
      • Enter your PIN
      • Enter your year of birth
      • Enter the Captcha challenge (distorted letters and numbers) as shown on the screen
        • If you receive an error after several attempts to login, this may be because your birthdate information is incorrect in our Voting System. You will need a new PIN. Please contact us a 705-324-9411 ext. 1888.
      • Follow the prompts through all contests, and complete your ballot by pressing 'Cast Ballot'
  3. Want to ensure your vote counted? You can try voting again with the same PIN and Voter ID, and if you are blocked from doing so, then you know your vote counted.
  4. If you do not have access to a touchtone telephone, or internet at your home, visit a Kawartha Lakes Service Centre, or select Kawartha Lakes Library Branch (Bethany, Dalton, Fenelon Falls, Kinmount, Kirkfield, Lindsay, and Woodville) during regular business hours, and use their touch-screen kiosk or public-access computers.
  5. If you did not receive your Voting PIN letter in the mail by October 9th, you will be able to obtain your Voting PIN letter from the Election Office at City Hall, or at any Municipal Service Centre.

 

Things you won’t have to do to vote in the Municipal Election:

  1. Scan in a picture of your ID;
  2. Drive to a polling station;
  3. Find a mailbox;
  4. Produce an e-mail address to a spammer;
  5. Give your vote verbal to a real person over the phone (ensuring the secrecy of the ballot); and
  6. Get out of your pyjamas (vote from the comfort of your own home).

Kawartha Lakes, like many other municipalities in Ontario, have adopted a new alternative voting system Internet-Telephone Voting for the 2018 Municipal Elections. This alternative voting method has been successfully used in the previous Municipal Elections in other municipalities (Cavan-Monaghan, Markham, Wasaga Beach, etc.) for both efficiency and voter turnout. Internet-Telephone Voting offers convenience for all voters whether they live in Sebright, Seagrave, Scarborough, or South Carolina, as all eligible voters will receive their voting kits in the mail, and will be able to vote from the convenience of their own home. It eliminates polling stations, advance polls and proxy voting. It provides accessibility and has been fully endorsed by our Accessibility Advisory Committee. It transforms every telephone, smartphone, or desktop computer into a ballot box.

If you need more information, or have any questions or concerns, we’re here to help. Contact the Office of the City Clerk, or the Elections Office at City Hall, 26 Francis Street, Lindsay ON (705-324-9411 ext. 1888)

Can I see Internet-Telephone Voting in action before voting?

Watch this video to see what Internet Voting is like (from Dominion Voting, our Voting software provider):

Will there be any paper ballots available for electors?

No paper ballots are needed. Kawartha Lakes is embarking on a new model of Internet-Telephone Voting for the 2018 Municipal Election, therefore this will be the City’s first paperless-ballot election. This has been selected as the option for electors to ensure that all electors (whether those that live in Kawartha Lakes, or abroad) get an equal opportunity to vote. Since amalgamation, the City has never had a traditional polling station model of voting, and the past five elections have been elections have been held exclusively by mail-in ballot. Provincial and Federal elections will continue to utilize paper ballots for their elections.

Who is the provider of our Internet-Telephone Voting System?

Dominion Voting Systems is a Toronto based organization specializing in the supply of voting systems and tools for governments in Canada and around the world. Dominion’s history spans more than 100 years – with roots all the way back to 1895 and the invention of the first ever Direct Recording lever machines. Dominion leverages this history of innovation through its vast pool of election specialists. Partnering with and learning from top level suppliers and employees in the election automation industry, Dominion is taking part in the world’s most challenging and innovative democracy projects, including over 90 of Ontario’s municipal elections utilizing Internet and Telephone voting in 2018.

Dominion was selected in accordance with the City's purchasing policy and has been a partner in past Municipal Elections by providing for vote counting equipment for the City’s previous Mail-In Voting system.

Is Internet-Telephone Voting Secure?

Kawartha Lakes is committed to ensuring the security and secrecy of the vote. We will be conducting vote counting audits with other municipalities to ensure the results on October 22, 2018 are efficient, and accurate.

Dominion's Internet and Telephone Voting System (the Kawartha Lakes provider of Internet and Telephone Voting) is the most advanced platform of its kind, allowing election officials the option of implementing effective "vote from anywhere" network voting channels. The system is a single, integrated voting solution providing secure voting, management, auditing, and reporting - all from a single, secure environment. Deployed in government elections since 2006, Dominion's solution ensures secure, transparent and accountable results by employing encryption technologies that are proven secure daily by the world's top banks. Dominion's Internet Voting System offers the simplicity, security and safety that our customers have come to expect from all of our products.

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