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City Hall is officially open with the Lindsay Customer Service Centre

city hall customer service desk

city hall customer service deskKawartha Lakes – Today, City Hall at 26 Francis Street (Lindsay) has officially reopened to the public for walk-in service. The Lindsay Service Centre previously at 180 Kent Street West has now also been relocated to City Hall. With the opening of City Hall and relocation of Lindsay Customer Service, the municipality is introducing a community hub to Lindsay with a full range of services under one roof.

All other Municipal Service Centres are also available for walk-in at their existing locations in Bobcaygeon, Coboconk and Omemee. A new community hub that leverages shared resources is also available at the Bobcaygeon location, featuring access to an expanded library branch and municipal services. Municipal Service Centres are open Monday to Friday, from 8:30am to 4:30pm.

A variety of services are now available at City Hall, as well as other Service Centre locations, including:

Items for sale

  • Dog tags
  • Recycling containers
  • Rain barrels
  • Garbage Tags
  • Transit passes and tokens

customer service help desk

Payments

  • Utilities and accounts receivable payments
  • Water, sewer payments
  • Property tax payments

Other services and information

  • Marriage licences
  • Burn permits
  • Commissioner of Oath
  • Municipal inquiries
  • Tourism, event maps and brochures
  • City calendars

A variety of online payment options are also available at www.kawarthalakes.ca, like: property taxes, utilities, water and sewer, paying a ticket or fine and recreational program registration. Residents also now have the choice to opt in to a new service called Payreq to electronically receive property tax and utility bills. Payreq provides a personal and secure digital mailbox to easily receive and store bills.

To accommodate the public, the parking lot at City Hall has reserved spaces, including accessible parking spaces. Additional parking for both staff and the public are also available. The parking entrance is at 26 Francis Street and the main entrance to City Hall is from the parking lot, facing Colborne Street West.

For more information on Customer Service, please visit www.kawarthalakes.ca/customerservice. Staff are also available at servicecentres@kawarthalakes.ca, 705-324-9411 or 1-888-822-2225. For after hours municipal emergencies, please call 1-877-885-7377.

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