Website Feedback

Kawartha Lakes announces website redevelopment project-seeks community participation

focus group participants around boardroom table

Kawartha Lakes - The municipality is pleased to announce the redevelopment of its websites scheduled to commence this fall, with a launch date in June 2025.

The websites for the municipality, library, and tourism were last redeveloped in 2017, and will incorporate new features and the latest technology to meet growing demands.

Planning for this redevelopment began in 2023 with the ‘Did You Know’ community engagement project. Residents took part in online surveys and polls and in person pop-up engagements. Following the insights gained last year, which supported the redevelopment project, the municipality is again seeking community feedback to guide the changes needed. The new Corporate Communications Strategy 2024 to 2027 recommended this project, to help meet the goal of delivering inclusive and convenient communications to all residents, businesses and visitors.

Community input has been gathered through in-person focus groups with invited members of Committees of Council, residents, business community and staff.  A virtual focus group is being held next month.

Focus group participants around boardroom table

“The municipal website exists to serve the needs of all residents. While it is always a work in progress, we are now at a pivotal point where we can implement significant improvements to better serve our users. We have gained valuable insights from candid conversations about what’s working and what’s not. I greatly appreciate the willingness of residents to share their experiences. Together, we can make our website more effective for everyone, making it easier to access the services and information that are in demand,” commented Cheri Davidson, Manager of Communications, Advertising and Marketing.

Three ways to get involved in the website project

1.   Virtual Focus Group for Community Members

When: Thursday August 1, 2024

Time: 7pm to 8pm

Location: Virtual (via Zoom)

Register for the focus group.

Participants will be asked to complete a small exercise, taking approximately 5 to 7 minutes. This exercise, which will be part of the focus group discussion, will help us understand how the website's navigation is working for you.

2.   Sitemap testing

If you are unable to attend the focus group, we still encourage you to complete the exercise. Your feedback will assist us in reorganizing our sitemap to ensure that the most frequently accessed items are easy for residents to find. Complete the anonymous exercise.

3.   Further comments are welcome anytime

To provide comments by email, please send a message to communications@kawarthalakes.ca.

Websites under development:

www.kawarthalakes.ca (Municipal)

www.explorekawarthalakes.ca (Tourism)

www.kawarthalakeslibrary.ca (Kawartha Lakes Public Library)

Staff intranet site

Image caption: Community member focus group, July 10, 2024


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