Subscribe
Back to Search
Kawartha Lakes – Beginning November 15, 2024, Canada Post's unionized workers initiated a labor disruption. During this period, please review the following notices to help maintain continuity of service:
Payments from the Human Services Department (Ontario Works)
The first of the month cheques for clients, for the month of November, were sent in the mail as per normal process, during the week of Oct. 28 to Nov. 1, 2024.
You are welcome to pick up or drop off correspondence or payments that would normally go in the mail by visiting our offices:
City of Kawartha Lakes, Lindsay Office, 68 Lindsay Street North, 8:30am to 4:30pm, 705-324-9870
County of Haliburton, Haliburton Office, 49 Maple Ave, Unit 8, Haliburton 8:30am to 4:30pm. (closed 12pm to 1pm every day), 705-457-4571
Email general inquiries about Human Services to cklhumanservices@kawarthalakes.ca. Additional information is on our website.
Human Services clients are encouraged to register for Direct Bank Deposit (DBD) of their payments. Payments made by DBD help avoid unnecessary travel. Please contact your Client Services Worker for more information.
For more information, please contact: Janine Mitchell, Manager, Human Services, 705-324-9870 ext. 3229
Water, Tax and other Bills and Payments
You are responsible for paying your bill on time, even if you do not receive your bill in the mail.
- To find out your balance owing, email City of Kawartha Lakes Customer Service (inquiries@kawarthalakes.ca) or call 705-324-9411.
- Do not put your bill payment in the mail. Instead, use other payment options such as:
- at your financial institutions (you must pay before the due date to use this option)
- on-line banking (through your bank or financial institution’s on-line portal)
- in person at any Municipal Service Centre or City Hall (please note credit cards are not accepted)
- drop box at any Municipal Service Centre or City Hall
- Online credit card payments – service charges apply
- Property Tax payments - 2.75% charge for property tax payments
- Utility Bill payments - $6.50 for each payment up to a maximum of $250
- Over the phone by credit card at 1-866-961-2313 – same charges noted above apply
To avoid billing interruptions in the future, we encourage you to sign up for:
- e-billing through Payreq - a safe, secure and free online tool that allows you to receive your bills online
- Pre-authorized payments - applications continue to be accepted and will be set up for 2025. Applications can be found online Property tax or Utility bill or email taxes@kawarthalakes.ca or utilitybilling@kawarthalakes.ca.
Provincial Offences Administration
City of Kawartha Lakes Provincial Offences Court Services clients are encouraged to either attend the court office in-person or electronically file any time sensitive material. If you need further information about the filing process, please contact Courts Administration at 705-324-3962.
Building and Planning Divisions
Notices have been circulated by Canada Post for November Committee of Adjustment and Planning Advisory Committee. Please refer to the Council Calendar for details on these meetings or our Planning and Development webpage.
For Building and Septic applications, please visit the My Property webpage for in person and online information.
2025 Municipal Calendar Delivery
Due to the Canada Post labor disruption, the 2025 Municipal Calendar will not be delivered by mail this year. Instead, it will be distributed as a flyer in a December edition of the Kawartha Lakes Weekly newspaper and will be available at over 70 retail and municipal locations listed on our website at www.kawarthalakes.ca/calendar. A fully accessible digital version of the calendar will also be available online. Please note that the calendar is not yet available for pickup.
Customer Service at the City of Kawartha Lakes
Call 705-324-9411 Monday to Friday 8:30 am to 4:30 pm
Online questions and reporting of service requests: www.kawarthalakes.ca/reportit
In person: Lindsay, Omemee, Bobcaygeon and Coboconk Municipal Service Centres (details on our website)
Staying Connected
Want to receive news and updates like these straight to your email inbox? Subscribe to our newsroom here. Don’t forget to follow along with the project by connecting with us on X, Facebook, YouTube and LinkedIn.
- 30 -
Media are welcome to visit our Media Portal for high resolution images.
Contact Us