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Water filtration/purification salespeople

Salespeople approaching homes not affiliated with Kawartha Lakes

Kawartha Lakes - The municipality has been notified by concerned residents that salespeople are going door-to-door attempting to sell drinking water filtration/purification equipment. These individuals are justifying the sale of this equipment by telling residents that the municipal drinking water is not safe to drink, which is not true.

Please know that these individuals are not affiliated with the municopality (no City employee will ever approach your home to sell you any item.) Residents should be cautious about allowing strangers access to their homes and should always ask to see photo ID; our staff carry City-issued identification.

Kawartha Lakes is asking any residents who are approached by these individuals to call 705-324-9411 or report the incident on our website. Any identifying information (business card, logo on a shirt or vehicle, etc.), should be also be reported to help us identify these salespeople. Door-to-door salespeople are in violation of Bill 59, the "Putting Consumers First Act."

Kawartha Lakes municipal drinking water meets all requirements as set out by the Safe Drinking Water Act and Ontario Regulation 169/03, which sets limits for microbiological, chemical and radiological standards. The Water and Wastewater Division continues to provide the highest quality of clean, dependable drinking water for residents in Kawartha Lakes on municipal water.

As of March 1, 2018 the Province of Ontario has banned unsolicited, door-to-door sales of certain household appliances to better protect consumers from aggressive and misleading contracting at home. This means that businesses will only be able to enter private residences if the consumer has contacted the company and invited them. Contracts that are in violation of the new rules relating to door-to-door contract solicitation will be considered void and consumers will be able to keep the goods and services with no obligations.

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