Register For a Program

New Clients - Create an Account

If you are a new client you will be required to set up an account first in order to register for programs. To get started visit our Online Program Registration website.

For the best registration experience, please use Google Chrome or Firefox. Using other browsers may produce unexpected results.

How to create an account:

1. Click on the ‘Create an Account’ button at the bottom of the log in box.
2. Once all fields have been completed, click the ‘Become Member’ button at the bottom. You will receive a new temporary password by e-mail.
3. After clicking the ‘Become Member’ button, a new screen will open. On this screen you can edit your account information and add family members. Please note: Family members must be listed under your account for you to register them for a program. Add all family member information so your account is up to date. Once everyone is updated, click on your name in the top right corner to log out and exit the web browser.
4. Check your e-mail for an e-mail from us. Click on the link in the e-mail and use the username and password provided in that e-mail to log in.
5. When you log in using the username and password that was e-mailed, you will be asked to reset your password. Choose a password that is familiar to you so that you will remember it the next time you log in. Once you click ‘Save’, a notification will appear that your password has been successfully changed. Then log in using your username and updated password.

Existing Clients - Forget your password?

Existing clients can simply visit our Online Program Registration website and log in using their account credentials.

Forget your password?
Are you already an existing client and forget your Online Program Registration password? No worries, just follow these easy steps below:

1. Visit our Online Program Registration website.
2. Type in your e-mail address and click on ‘Forgot your Password?’
3. Retrieve your new ‘temporary’ password from your e-mail.
4. Clients will be asked to reset their password. Choose a password that is familiar to you so that you will remember it the next time you log in. Once you click the 'Save' button, a notification will appear that your password has been successfully changed.
5. Then log in using your username and updated password. You will now be able to access your account!

Having trouble? That's okay, we're here to help!

Please email us at: recreation@kawarthalakes.ca or call us at: 705-324-9112.

How to register for a program online!

Once you have an account created you can easily search and register for a variety of programs online by visiting and logging in to our Online Program Registration website.

Finding and Registering for Programs:

1. Programs are organized into categories such as Aquatics, Camp, Fitness, Leisure, Special Events, Skating etc. Each category has sub-categories beneath it, such as Adult and Teen Programs, March Break Camp, Member Drop In Fitness Programs etc.
2. Click on the sub-category you are interested in.  This will open a new page that shows all the courses listed within that category. Use the scroll bar on the right side to scroll down for more programs, or filter using the options in the box on the left side. If you do not see the program you are looking for, click on the 'activities' button to go back to the main page to select a different activity.
3. Once you find a program you are interested in, click 'Show Courses' to see when the program is running and to register.
4. To book/register for the course click on the 'Book' button in the top right hand corner.
5. A new tab will open that provides detailed information about that program such as dates, course descriptions, fees, age restrictions etc.
6. Click the 'Book' button in the top right again to register for the program or click 'Back' to go back to the course listings for that sub-category.
7. After clicking the 'Book' button, if you have not already logged in, the log in page will appear. Once logged in, Step 1 of the registration process, called 'Attendees' opens.
8. Choose which of your family members you would like to register for the program. Note: the yellow '1 spot held' box at the top right hand corner, indicates that your spot will be held for 20 minutes.
9. After choosing the family member to register, the review page will show you what you are registering for.  Sometimes, there will be a questionnaire step, which is a series of questions required for that course, to provide the course instructor with important information prior to the program starting, or as shown below a fees and extras page.
10. At this step, if you would like to register for another program or register another family member for another program, click the 'Book another event' link on the bottom left.  This will bring you back to the main page, and will keep your current program in your cart for later purchase.
11. Once you have chosen all of your programs, click on the 'checkout' button at the bottom.
12. At the checkout page, please enter your credit card number and all of the required fields.  Once you click 'Complete', the transaction will go through. 

Once you have have paid for courses, transactions will appear on your account that you can review, and programs will appear in your calendar.

You will receive a confirmation e-mail to the e-mail address associated with your account which will have a registration confirmation as well as a receipt from your transaction.

For assistance registering for a program online or for any account related inquiries please call 705-324-9112 or e-mail the Parks and Recreation Division.

Parks and Recreation Software Privacy and Collection of Data

The agreement between the City of Kawartha Lakes and the recreation software provider (xplortechnologies/PerfectMind) includes strict requirements regarding customer privacy. Specifically PerfectMind must comply with all applicable laws relating to personal information privacy including Ontario’s Municipal Freedom and Protection of Privacy Act.

Additionally PerfectMind will not use Customer Data for any purpose other than to provide the functionality of the Platform to the Customer and its users, ensure adherence to the terms of the Agreement, or (only in aggregate for) for site metrics.

Learn more about the Ontario Municipal Freedom and Protection of Privacy Act here.

For more information on the software vendor’s Privacy Policy please visit the xploretechnologies website.