Website Feedback

Register For a Program

COVID-19 update: All City of Kawartha Lakes recreation facilities, including recreation complexes, community centres and swimming pools will be closed effective 12:01am December 26, 2020 until further notice. Parks, Recreation and Culture programs, including drop-in swimming and fitness classes, as well as leisure programs scheduled to start in January 2021 have now been cancelled. Full refunds will be provided to all registered clients. For further information e-mail: recreation@kawarthalakes.ca. For further information regarding affected municipal services, visit the COVID-19 page.

Winter Session Refunds: Individuals who registered and paid with a credit card online, refunds will be processed directly back to the credit card used at the time of registration.  Individuals who registered for programs and paid by another method, a credit will be applied to their accounts.  Credits can be applied to future Parks, Recreation and Culture programs. Individuals who would rather have a refund cheque issued are asked to e-mail their request to: recreation@kawarthalakes.ca.

Registering for a program with the City of Kawartha Lakes Parks, Recreation and Culture Division is quick and easy.  Registration for all Aquatics, Fitness and Leisure programs is available exclusively through our Online Program Registration website.

Browse current program offerings or register online for programs

In person and telephone registration is not currently available for any programs. Registration will take place online only.

Upcoming Registration Dates

Winter 2021 Registration for all aquatics, fitness and leisure programs will begin on Sunday December 13, 2020 at 9am through our Online Program Registration website.

How to register for a program

In order to register for any aquatics, fitness or leisure programs with Parks, Recreation and Culture individuals will require an account through our Online Program Registration website.

Existing Clients

Existing clients can simply visit our Online Program Registration website at: https://kawarthalakes.perfectmind.com to register for the Public Swimming.

Forget your account password?

1. Visit our Online Program Registration website and click on 'Forgot your password?' at the bottom of the screen.

Forgot password

2. A new temporary password will be sent to the e-mail address associated with your Online Program Registration account.

Password reset screenshot

3. Clients will be asked to reset their password. Choose a password that is familiar to you so that you will remember it the next time you log in.

Once you click the 'Save' button, a notification will appear that you password has been successfully changed. 

Then log in using your username and updated password and you will now be able to access your account.

Locked out of your account? or for any other account related questions:

For assistance call us at 705-324-9112 during business hours or e-mail:recreation@kawarthalakes.ca 

Existing clients can simply visit our Online Program Registration website a log in using their account credentials.

Forget your account password?

1. Visit our Online Program Registration website and click on 'Forgot your password?' at the bottom of the screen.

Forgot password

2. A new temporary password will be sent to the e-mail address associated with your Online Program Registration account.

Password reset screenshot

3. Clients will be asked to reset their password. Choose a password that is familiar to you so that you will remember it the next time you log in.

Once you click the 'Save' button, a notification will appear that you password has been successfully changed. 

Then log in using your username and updated password and you will now be able to access your account.

Locked out of your account? or for any other account related questions:

For assistance call us at 705-324-9112 during business hours or e-mail: recreation@kawarthalakes.ca 

 

 New Clients

All new clients will be required to set up an account on our Online Program Registration website prior to being able to register online for any programs.

How to create an account

To get started visit our online registration website: https://kawarthalakes.perfectmind.com

For the best registration experience, please use Google Chrome or Firefox.  Using other browsers may produce unexpected results.

 

How to create an account:

1. Click on the "Signup" button at the top of the login screen.

PM home screen

2. Once all fields have been completed, click the 'Become Member' button at the bottom. You will receive a new temporary password by e-mail.

Step Two Screen Shot

3. After clicking the 'Become Member' button, a new screen will open. On this screen you can edit your account information and add family members. Family members must be listed under your account for you to register them for a program.

Screen Shot Step Three add Family member

Add all family member information so your account is up to date. Once the family is updated with all required information, click on your name in the top right corner to log out and exit the web browser.

Step three add family member screen shot

4. Check your e-mail and look for an e-mail from us.  Click on the link in the e-mail and use the username and password provided in that e mail to log in.

Login Info E mail Screenshot

5. When you log in using the username and password that was e-mailed to you, users will be asked to reset their password. 

Choose a password that is familiar to you so that you will remember it the next time you log in.

Once you click 'Save', a notification will appear that you password has been successfully changed.  Then log in using your username and updated password.

Password reset screenshot

For assistance setting up an account or for any account related inquiries please call 705-324-9112 or e-mail the Parks, Recreation and Culture Division.

How to register for a program online

Once you have an account created you can easily search and register for a variety of programs online.

Finding and Registering for Programs:

1. Programs are organized into categories such as Aquatics, Fitness and Wellness, Leisure Programs. Each category has sub-categories beneath it, such as Adult and Teen Programs, Pre-school lessons etc.

Categories Screen Shot

2. Click on the sub-category you are interested in.  This will open a new page that shows all the courses listed within that category. 

Use the scroll bar on the right side to scroll down for more programs, or filter using the options in the box on the left side. 

If you do not see the program you are looking for, click on the 'activities' button to go back to the main page to select a different activity.

Subcategories Screen Shot

3. Once you find a program you are interested in, click 'Show Courses' to see when the program is running and to register. 

To book/register for the course click on the 'Book' button.

Book program screen shot

4. A new tab will open that provides detailed information about that program such as dates, course descriptions, fees, age restrictions etc. 

Click the 'Book' button on the top right to register for the program or click 'Back' to go back to the course listings for that sub-category.

Course Info Screen Shot

5. After clicking the 'Book' button, if you have not already logged in, the log in page will appear. Once logged in, Step 1 of the registration process, called 'Attendees' opens. 

Choose which of your family members you would like to register for the program.

Note, the yellow '1 spot held' box at the top right hand corner, indicates that your spot will be held for 20 minutes.

Who to book screen shot

6. After choosing the family member to register, the review page will show you what you are registering for.  Sometimes, there will be a questionnaire step, which is a series of questions required for that course, to provide the course instructor with important information prior to the program starting, or as shown below a fees and extras page.

Fees and Extras Screenshot

7. At this step, if you would like to register for another program or register another family member for another program, click the 'Book another event' link on the bottom left.  This will bring you back to the main page, and will keep your current program in your cart for later purchase. 

Once you have chosen all of your programs, click on the 'checkout' button at the bottom.

Book Another Event Screenshot

8. At the checkout page, please enter your credit card number and all of the required fields.  Once you click 'Complete', the transaction will go through. 

Once you have have paid for courses, transactions will appear on your account that you can review, and programs will appear in your calendar.

You will receive a confirmation e-mail to the e-mail address associated with your account which will have a registration confirmation as well as a receipt from your transaction.

Check out screen shot

For assistance registering for a program online or for any account related inquiries please call 705-324-9112 or e-mail the Parks, Recreation and Culture Division.

 

Contact Us