Support Services

National Crisis Helpline: 988 is a new suicide crisis line. The line is now in operation in the Peterborough, Kawartha Lakes and Northumberland areas, operated by Canadian Mental Health Association Haliburton Kawartha Pine Ridge (CMHA HKPR), and is replacing Four County Crisis or '4CC' line.

• If you are experiencing thoughts of suicide or emotional distress or worried about someone you know? Call 988. Support is free and available 24/7.

A Place Called Home: Emergency shelter and services. For support please call 705-328-0905 and press 1 or email info@apch.ca

Assaulted Women’s Helpline: 1-866-863-0511 TTY: 1-866-863-7868

BounceBack: A free, evidence-based cognitive behavioural therapy (CBT) program that offers guided mental health self-help supports for adults and youth 15+ using workbooks, online videos and phone coaching. Call 1-866-345-0224.

Community Care: Community Care offers appointments to clients virtually or in-person if needed through the Community Health Centre (CHC) as well as consultations with a social worker, registered dietitian and health promoter. To book an appointment or for additional information, please call 705-879-4100 and push 2 for CHC.

Hope for Wellness Helpline: Indigenous people can call 1-855-242-3310 for immediate mental health counselling and crisis intervention across Canada (available in some Indigenous languages). Live web chat is also available.

Kawartha Sexual Assault Centre: 1-866-298-7778

Kawartha/Haliburton Victims Services: 705-878-5505 TTY1-800-574-4401

Pregnancy Crisis Centre: 705-878-8527

Talk 4 Healing: Indigenous women can get help, support and resources seven days a week, 24 hours a day, with services in 14 languages by calling or texting 1-855-554-4325. Live web chat is also available.

Women’s Resources: If you need immediate help or a counsellor to talk to about your experience of domestic violence or abuse call the 24-hour support line at: (705) 878-3662 – or – 1 (800) 565-5350

(These numbers will not appear on your phone bill) Programs include counselling, support line, support groups, resource centre and emergency shelter are provided to all women.

Dental Services for Seniors

The new Ontario Seniors Dental Care Program (OSDCP) is a publicly funded program geared to low-income seniors who do not have private dental coverage.

To be eligible for the program, a senior must be over the age of 65 years, live in Ontario, and have an annual income less than $19,300. For couples, the combined income must be less than $32,000 per year.

The OSDCP will cover the costs of dental services such as: teeth cleaning, examinations, restorative services, X-rays, and oral surgery. There may also be partial coverage for dentures and other prosthodontic services.

Applications for the program are available online from the Ministry of Health and Service Ontario. Print copies can also be picked up at any of the Health Unit offices. Local seniors who need help to fill in the application can call the Health Unit at 1-866-888-4577, ext. 1247. A provincial processing centre will review submitted application forms and notify seniors who qualify for the program.

To learn more, call the Health Unit at 1-866-888-4577, ext. 1247.

Seniors Care Network Resource Guide

Seniors Care Network is pleased to share with you a new co-designed resource guide for older adults and caregivers during COVID-19.

As a result of the COVID-19 pandemic, there have been significant impacts on the health and well-being of older adults. Through interviews with community members, we became aware that older adults and their caregivers:

1. are not sure who to call and where to access credible and up-to-date information
2. have experienced changes to existing services and supports
3. require quick and easy access to the services available in their community

In response to this need, COVID-19: A Guide to Information and Services for Older Adults and Family/Friend Caregivers in the Central East Region of Ontario was co-designed with older adult and family advisors and health care providers.

The guide includes 10 curated sections covering different topics identified by older adults. Each section includes clear and reliable information, useful tools, and descriptions of local services/agencies that older adults can contact. For those who do not have access to the internet, a printable contact list is included at the end of each section.

A copy of this guide can be found on the Seniors Care Network website.

Haliburton-Kawartha Lakes-Brock Food Banks: Click to download a list of local Food Banks.

Meals on Wheels delivers more than just nutritious food. The program provides affordable hot and frozen meals to older adults and individuals with special needs across the City of Kawartha Lakes. Each delivery also includes a wellness check and a moment of connection with a caring volunteers, helping support overall health and well-being.

A Place Called Home Emergency Shelter: 705-328-0905

Housing Help Centre: 705-878-9367, Toll free: 1-844-878-9367

Kawartha Lakes Haliburton Housing Corp.: 705-324-6401

Ontario Aboriginal Housing Services: 705-256-1876, Toll free: 1-866-391-1061