Customer Experience Request Dashboard

Explore concerns reported across Kawartha Lakes

This page was developed to provide transparency of service request handling across the city. It shows the number of cases that have come in, to which service area, and status. It helps us see trends and information for the types of requests coming in from the public. The dashboard updates automatically every night. To view the dashboard full screen just click the arrow in the bottom right corner.

Have a concern that you want to notify the City about? Use our Report It form to submit your concern and our staff will forward it to the correct department. 

Request Map

You can view reported concerns on the interactive map below. You can filter by Issue Type, Case Status and Date by clicking on the drop downs on the top right. You can also choose your base map through the legend. Use the button below to view the request map in full screen.