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Victoria Manor Long-Term Care

Victoria Manor believes in creating a caring, supportive, and engaging home for every resident. From personalized dining to daily activities and secure accommodations, our focus is on your comfort, well-being, and quality of life. Explore the sections below to learn more about our services, amenities, and what to expect when you become part of our community.

Victoria Manor Key Information

Below we provide key reference information for Victoria Manor. Together, these documents outline our commitment to resident safety, quality of care, compliance with provincial standards, and engagement with families and visitors. 

The Emergency Plan for Victoria Manor outlines the procedures, roles, and resources required to ensure the safety and well-being of residents, staff, and visitors during emergency situations. This plan has been developed in alignment with Ministry of Long-Term Care requirements and best practices in emergency preparedness. It is designed to support an effective, coordinated response to a wide range of potential incidents, while minimizing risk and ensuring continuity of care. 

An accessible copy of the Emergency Plan is available by contacting Denise Bulmer at dbulmer@kawarthalakes.ca or 705-324-3558.

Emergency Plan Victoria Manor May 6 2025  

The Continuous Quality Improvement (CQI) Plan for Victoria Manor outlines our commitment to ongoing evaluation and enhancement of the care and services we provide. Developed in accordance with Ministry of Long-Term Care requirements, the plan identifies priorities, goals, and measurable actions that support resident safety, quality of life, and organizational excellence. Through continuous monitoring and improvement, we strive to ensure that residents, families, and staff experience the highest standard of care.

An accessible copy of the Continuous Quality Improvement is available by contacting Denise Bulmer at dbulmer@kawarthalakes.ca or 705-324-3558.

Continuous Quality Improvement Report 2025

The Visitor Policy at Victoria Manor is designed to support safe, respectful, and meaningful visits between residents and their family members, friends, and caregivers. In accordance with Ministry of Long-Term Care requirements, the policy outlines guidelines that balance infection prevention and safety with the importance of social connections and resident well-being.

Visitor Policy

Call the Long-Term Care Family Support And Action Line: toll-free 1-866-434-0144

Hours of operation: 8:30 a.m.  to 7:00 p.m., 7 days a week

220 Angeline St. S.
Lindsay, ON. K9V 0J8

Telephone: 705-324-3558
Nurse in Charge: Ext. 2422

Number of beds: 166

Committee of Management Representative 
Charlie McDonald, Ward 7, 705-324-9411
cmcdonald@kawarthalakes.ca

Executive Director 
Denise Bulmer, Ext. 1414
dbulmer@kawarthalakes.ca

Director of Care
Gail Kitamura, Ext. 1413
gkitamura@kawarthalakes.ca

Associate Director of Care, Infection Control Lead
dlohnes@kawarthalakes.ca

Please call 705-324-3558 to request a tour.

Contact Us

Kawartha Lakes 
P.O. Box 9000, 26 Francis Street
Lindsay, ON, K9V 5R8
Telephone: 705-324-9411
Toll free at 1-888-822-2225
After-hours emergencies: 1-877-885-7337

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