Support Services

Crisis and mental health supports

National Crisis Helpline

• 988 is a new suicide crisis line. The line is now in operation in the Peterborough, Kawartha Lakes and Northumberland areas, operated by Canadian Mental Health Association Haliburton Kawartha Pine Ridge (CMHA HKPR), and is replacing Four County Crisis or '4CC' line.
• If you are experiencing thoughts of suicide or emotional distress or worried about someone you know? Call 988. Support is free and available 24/7.

A Place Called Home

• Emergency shelter and services. For support please call 705-328-0905 and press 1 or email info@apch.ca

Assaulted Women’s Helpline

• 1-866-863-0511
• TTY: 1-866-863-7868

BounceBack

• A free, evidence-based cognitive behavioural therapy (CBT) program that offers guided mental health self-help supports for adults and youth 15+ using workbooks, online videos and phone coaching. Call 1-866-345-0224.

Community Care

• Community Care offers appointments to clients virtually or in-person if needed through the Community Health Centre (CHC) as well as consultations with a social worker, registered dietitian and health promoter. To book an appointment or for additional information please call 705-879-4100 and push 2 for CHC.

Hope for Wellness Helpline

• Indigenous people can call 1-855-242-3310 for immediate mental health counselling and crisis intervention across Canada (available in some Indigenous languages). Live web chat is also available.

Kawartha Sexual Assault Centre

• 1-866-298-7778

Kawartha/Haliburton Victims Services

• Kawartha Lakes: 705-878-5505
• Haliburton County: 705-454-1884

Pregnancy Crisis Centre

• 705-878-8527

Talk 4 Healing

• Indigenous women can get help, support and resources seven days a week, 24 hours a day, with services in 14 languages by calling or texting 1-855-554-4325. Live web chat is also available.

Women’s Resources

• If you need immediate help or a counsellor to talk to about your experience of domestic violence or abuse call the 24-hour support line at:

  (705) 878-3662 – or – 1 (800) 565-5350

  (These numbers will not appear on your phone bill)

  Programs include counselling, support line, support groups, resource centre and emergency shelter are provided to all women.

Children and youth services

A Place Called Home: Youth Trustee

• 705-328-0905

Boys & Girls Clubs of Kawartha Lakes

• info@bgckl.com or call 705-324-4493 ext. 200

Children's Aid Society

• 705-324-3594

Children's Service Council

• 705-328-3606

Chimo Youth and Family Services

• 705-324-3300

Five Counties Children's Centre

• 705-324-1922

Good2Talk

• A phone and texting service that offers confidential support to post-secondary students. Call 1-866-925-5454 or text GOOD2TALKON to 686868.

Kid's Help Phone:

• Children and youth 18 and younger who need to talk to someone about their mental health can call 1-800-668-6868, or text CONNECT to 686868 fro 24/7 phone and text support.

Lynx Mental Health

• 705-878-8900

Ontario Autism Program

• info@AccessOAP.ca
• Toll-free: 1-833-425-2445

Tri-county Community Support Services

• 705-878-9245

Seniors Services

Bobcaygeon Senior's Centre

• 705-738-3422 

Community Care

• 705-324-7323 

Community Care Access Centre

• 705-324-9165 

Hospice Kawartha Lakes

• 705-879-4123

Dental Services for Seniors

The new Ontario Seniors Dental Care Program (OSDCP) is a publicly funded program geared to low-income seniors who do not have private dental coverage.

To be eligible for the program, a senior must be over the age of 65 years, live in Ontario, and have an annual income less than $19,300. For couples, the combined income must be less than $32,000 per year.

The OSDCP will cover the costs of dental services such as: teeth cleaning, examinations, restorative services, X-rays, and oral surgery. There may also be partial coverage for dentures and other prosthodontic services.

Applications for the program are available online from the Ministry of Health and Service Ontario. Print copies can also be picked up at any of the Health Unit offices. Local seniors who need help to fill in the application can call the Health Unit at 1-866-888-4577, ext. 1247. A provincial processing centre will review submitted application forms and notify seniors who qualify for the program.

To learn more, call the Health Unit at 1-866-888-4577, ext. 1247.

Seniors Care Network Resource Guide

Seniors Care Network is pleased to share with you a new co-designed resource guide for older adults and caregivers during COVID-19.

As a result of the COVID-19 pandemic, there have been significant impacts on the health and well-being of older adults. Through interviews with community members, we became aware that older adults and their caregivers:

1. are not sure who to call and where to access credible and up-to-date information
2. have experienced changes to existing services and supports
3. require quick and easy access to the services available in their community

In response to this need, COVID-19: A Guide to Information and Services for Older Adults and Family/Friend Caregivers in the Central East Region of Ontario was co-designed with older adult and family advisors and health care providers.

The guide includes 10 curated sections covering different topics identified by older adults. Each section includes clear and reliable information, useful tools, and descriptions of local services/agencies that older adults can contact. For those who do not have access to the internet, a printable contact list is included at the end of each section.

A copy of this guide can be found on the Seniors Care Network website.

Education

Alternative Education Centre: Lindsay

• 705-324-5280

Alternative Education Centre: Fenelon Falls

• 705-887-3283

Fleming College General Inquiries

• 1-866-353-6464

Fleming College Upgrading

• 705-324-9144 extension 3343

John Howard Society Outreach Literacy

• 705-328-0472 extension 925

Peterborough Victoria Northumberland and Clarington Catholic District School Board

• 1-800-461-8009

Trillium Lakelands District School Board

• 705-324-6776

Employment services

Job Quest

• 705-878-5627

Lindsay Employment Resource Centre

• 705-878-7092

VCCS Career Services

• 705-328-0180

Financial assistance

Ontario Works

• 705-324-9870

Ontario Disability Support Program

• 705-324-6128

Assistance for Children with Disabilities

• 1-800-663-8560

A Place Called Home: Utility Program

• 705-328-0905

Canada Pension Plan/Old Age Security

• 1-800-277-9914

Canada Student Loan Relief

• Stressed that you can’t make your loan payment? Already missed a loan payment? The Government of Canada has repayment assistance options that may be able to help. Contact the National Student Loans Service Centre (NSLSC) and your provincial or territorial student financial aid office to discuss repayment options.

Employment Insurance

• 705-324-3562

CMHA Financial Planning

• 705-328-2704

Fuel for Warmth

• Mondays and Wednesdays, 705-286-6838
• After hours, 705-489-3324

Low Income Energy Assistance Program (LEAP)

• Through the Low-income Energy Assistance Program (LEAP), low-income customers can get direct support to pay bills and ensure electricity and natural gas services are not disconnected during the COVID-19 outbreak.
• If you are behind on your bill and may have your service disconnected, you could qualify for:
  • $500 for electricity bills ($600 if your home is heated electrically)
  • $500 for natural gas bills

Food support and delivery programs

Haliburton-Kawartha Lakes-Brock Food Banks

Meals on Wheels is a support program run by Community Care - City of Kawartha Lakes. This program provides community members with a warm, freshly-made lunch and a welcome check-in with our friendly team. We cook and deliver tasty, nutritious, and affordable ready-to-eat meals (including dessert!) that suit different dietary needs and preferences. Hot meal deliveries are scheduled throughout the week based on location. Hot meals cost $8.50 each, including a soup, bun, entrée and dessert. Please call 705-324-7323 or email hssinfo@ccckl.ca for more information.

Health and personal support

Adult Protective Services

• 705-328-1055

Alzheimer's Society

• 705-878-0126

Canadian Hearing Society

• 705-878-5092
• TTY: 1-888-5092

Canadian Mental Health Association

• 705-328-2704

Canadian Red Cross

• 1-866-520-8222

Children in Need of Treatment (dental)

• 705-324-3569

CNIB

• 1-800-563-0887

Community Care Access Centre

• 705-324-9165

Community Support Services Division

• 705-324-7323

Community Care Transportation

• 705-324-7323

HKPR Health Unit

• 705-324-3569

Kawartha/Haliburton Victims Services

• 705-454-1884
• Toll free: 1-800-574-4401

PARN (Aids Resource Network)

• 705-749-9110

Ross Memorial Hospital

• 705-324-6111

Ross Memorial Hospital Community Counselling Services

• 705-878-8900

Survivors Psychiatric Advocacy Network

• 705-878-3379

Telehealth Ontario

• 1-866-797-0000

Trillium Drug Program

• 1-800-575-5386

Women's Resources: Resource Centre

• 705-878-4285

Women's Resources: Support Line

• 705-878-3662

Housing services

A Place Called Home Emergency Shelter

• 705-328-0905

Housing Help Centre

• 705-878-9367
• Toll free: 1-844-878-9367

Kawartha Lakes Haliburton Housing Corp.

• 705-324-6401

Ontario Aboriginal Housing Services

• 705-256-1876
• Toll free: 1-866-391-1061

Legal

Community Legal Clinic

• 1-800-461-8953

Landlord and Tenant Board

• 1-888-332-3234

Legal Aid Ontario

• 1-800-668-8258

Ontario Probation/Parole Services

• 705-324-5621

Social Benefits Tribunal

• 1-800-753-3895

Medical clinics

City of Kawartha Lakes Family Health Team Walk-In Clinic

55 Angeline St. North, Lindsay

• Monday to Thursday: 6pm to 9 pm
• Friday: 6pm to 9pm, if physician and staff available
• Saturday: 9am to noon
• Sunday and holidays: 9am to noon, if physician and staff available

Appointment times are not offered by phone.

Substance abuse

AA/NA

• 705-324-9900

Four Counties Addiction Services Team

•  705-878-5547

ConnexOntario

• 1-866-531-2600 for mental health, addictions and problem gambling support.

Fourcast Addiction Services

• If you or someone you care about needs help with substance use or gambling contact Fourcast. For Counselling and Intake Services or if you have questions call 1-800-461-1909 or 705-876-1292 or visit www.fourcast.ca

Ontario Addiction Treatment Centre

• 705-324-5553

Needle Exchange

• 705-324-5553

General information

City of Kawartha Lakes City Hall, Service Centres and General Information

• 705-324-9411

City of Kawartha Lakes Social Services 

• 705-324-9870

Insurance Bureau of Canada

• 1-800-387-2880

New Canadian Centre, Peterborough

• 705-743-0882

Salvation Army Thrift Store

• 705-324-7771

Service Ontario 

• 705-324-3849

United Way City of Kawartha Lakes

•  705-878-5081