Click the ServiceHub button at the top right of the City website. Use the same email address you’ve used when submitting forms, applying for permits, or registering for programs. No separate account is needed.
Website Support and Feedback
Our online tools are here to help you find what you need, when you need it.
ServiceHub
Your personalized dashboard for everything City-related: recreation programs, permit applications, form submissions, and more. Launched in 2025, ServiceHub makes it easier to stay connected with the City of Kawartha Lakes. When you log in, anything linked to your email address will appear on your dashboard. You can also customize your view and update your notification settings anytime.
Frequently Asked Questions About ServiceHub
How do I log in to ServiceHub?
Why can't I see my permit or form submission?
Only items submitted under the email address you used to log in will appear. Double-check that you’re using the correct email. If something is missing contact: GET EMAIL
Can I update my dashboard or notification settings?
Yes! Click your profile icon, choose Account, then select Widget Settings & Notifications to customize your preferences.
You can add more than one property to your profile, and switch between your properties as needed.
municiPal AI
We know you usually come to the City's website with a question, so we've supercharged our search with municiPal AI! This AI agent is built directly into the website search to make sure you can find accurate answers quickly. municiPal is trained on local information so it can quickly answer common questions about City services. Just type your question in the search bar and get instant, reliable results.
Frequently Asked Questions about municiPal AI
Is municiPal AI keeping my personal information?
No. municiPal will never ask for your personal information. If you accidentally enter any personal information, it does not store this information. It can only receive your 'thumbs up' or 'thumbs down' feedback.
What kinds of questions can I ask municiPal?
You can ask about anything City-related like hours of operation, how to apply for a permit, or when garbage pickup happens. It will not help with any legal, medical, or private advice.
What if municiPal can't answer my question?
You’ll still get search results from the website. And if you need more help, you can use the contact info on the page to reach out to staff.
What if I don't want to use AI?
Simply type your question in the search bar, and use the Google Search results that appear to the right side of your desktop screen, or below the AI results on your mobile device.
City of Kawartha Lakes Website
Your one-stop destination for all things Kawartha Lakes, from services to news to events to community updates. Whether you're paying a bill, reporting an issue, registering for a program, or looking for the latest Council decisions, the website is here to help you get things done quickly and easily.
We’re always improving. The website is regularly updated with new content, tools, and features based on community needs and feedback. From fresh information to streamlined forms, we’re making it easier for you to find what you need, when you need it.
Website Feedback
We want to hear from you! Use the website feedback form to share your thoughts or let us know if something isn’t working.
Contact Us
Kawartha Lakes
P.O. Box 9000, 26 Francis Street
Lindsay, ON, K9V 5R8
Telephone: 705-324-9411
Toll free at 1-888-822-2225
After-hours emergencies: 1-877-885-7337
