Information for Voters

You can vote if you are:

• A Canadian citizen; and
• At least 18 years old; and
• A resident in Kawartha Lakes; or
• A non-resident of Kawartha Lakes, but you or your spouse own or rent property in the municipality; and
• Are not prohibited from voting under any law

Ward 5 Residency Requirements:

• If you are a Kawartha Lakes resident and live outside of Ward 5, but own a property in Ward 5, you are not eligible to vote in the Ward 5 by-election, as your vote for Councillor is only permitted where your primary residency is on your ID.
• If you are not a resident of Kawartha Lakes, and own multiple properties in Kawartha Lakes including in Ward 5, you may be eligible to vote in the by-election. However in the general municipal election, you only get one vote for City Council, and must decide what ward you are voting in.
• If you own property in Ward 5 in a corporation name, but do not live in Ward 5, you are likely not eligible to vote.
• You may also vote in multiple ongoing Municipal By-Elections if you own property outside of Kawartha Lakes (eg: in St. Catharines or Haldimand County).

If you are not on the Voters' List, you may be added to the list until 8pm on April 10, 2025 by showing correct ID using our online registration, or in person at a Municipal Service Centre or City Hall.

1. Check the Voters’ List to ensure you are on it, and your mailing address is up to date.
2. Wait for your Voting PIN Letter to arrive in the mail by March 31st.
   • Keep the Voting PIN Letter in a safe place until voting opens on Thursday, April 1, 2025 at 9:00am
   • You will have 10 Days to vote, but do not wait until the last minute in case you have difficulty logging into the voting system
3. Open your Voting PIN Letter, and find the PIN number that will let you access to the voting system.
4. Choose your method of Voting - Electronic or In Person.

If you did not receive your Voting PIN letter in the mail by October 11, you will be able to obtain your Voting PIN letter from the Election Office at City Hall, or at any Municipal Service Centre.

If you do not have access to a touch-tone telephone, or internet at your home, visit a Kawartha Lakes Service Centre, or select Kawartha Lakes Library Branch during regular business hours, and use their touch-screen kiosk or public-access computers.

Three Voter Information Sessions were held for the 2022 Municipal Election:

1. August 29 from 4-6pm at Council Chambers, City Hall (26 Francis Street, Lindsay) - In-person and electronic participation using Zoom
2. August 31 from 1-3pm at the Coboconk Community Centre (9 Grandy Road, Coboconk) - In-person attendance only
3. September 14 from 6-8pm at Coronation Hall (1 King Street West, Omemee) - In-person attendance only

The Voter Information Sessions covered the following topics:

• Why vote in a Municipal Election?
• How to vote using the internet or telephone
• Voting assistance locations
• How to check if you are on the Voters’ List and adding electors online or in person
• What you can do as a voter for a candidate’s campaign
• Election signs rules and regulations for electors
• How to figure out what ward you live in
• Third party advertising

Vote by internet (takes about 5 minutes)

• Visit the voting website provided in your voting PIN letter by entering the address into the address bar at the top of your internet browser (Chrome, Firefox, Safari, Edge etc.)
• Enter your PIN (Do Not Include Spaces)
  
• Enter your date of birth
  
• Complete the Captcha challenge as shown on the screen
• If you receive an error after several attempts to login, this may be because your birth date information is incorrect in our Voting System. You will need a new PIN. Please contact us a 705-324-9411 ext. 1888.
• Follow the prompts through all contests, and complete your ballot by pressing Submit Ballot

Vote in-person at City Hall or at the Lindsay Library:

• Visit City Hall at 26 Francis Street, or the Lindsay Library at 190 Kent Street, and bring your Voting PIN Letter with you
• Once arrived, Election Staff will guide you to the electronic touchscreen voting equipment
• If you need assistance, Election Staff can help! Just ask and we can help you type in your PIN or Date of Birth.
• Want to ensure your vote counted? Write down the Confirmation Code you receive after voting. Following the Election, the Clerk's Office will publish a list of confirmation codes that were included in the vote totals. You will be able to find your unique confirmation code on that list to confirm you vote was successfully included in the vote results.

For concerns or inquiries related to PIN letters, such as the following:

• You did not receive a PIN letter
• You received a PIN letter, but it has errors and needs correction

You have a couple of options to obtain or correct a Voting PIN Letter:

• Online (until the day before the election) complete the Online Registration Form. 
• On Election Day all new Voting PIN Letters will only be issued in person at City Hall.
• City Hall, 26 Francis Street Lindsay (enter using Colborne Street Doors)
  • Regular Hours: Monday to Friday 8:30am-4:30pm
  • Extended Hours:
    • Saturday, April 5, 2025 (9am-1pm)
    • Election Day, April 10, 2025 (8:30am to 8:00pm)

If you are not on the Voters' List

The answer may be that Elections Ontario (who is responsible to prepare all Voters' Lists for Ontario Municipal Elections) does not have the most current information for you on file. The Elections Ontario website provides residents with an easy way to confirm and update their information for municipal and school board elections. If you still have questions, call Elections Ontario at 1-888-668-8683 or visit www.elections.on.ca to update your information with Elections Ontario.

The City Clerk will use the information from Elections Ontario to create the final Voters’ List for the City. If an elector searches for themselves on the City’s Voters’ List and is unable to verify that they’re on the list, they may add themselves using the online application until the day before the election, or may visit a Municipal Service Centre or City Hall until 8pm on Election Day with appropriate ID to be added to the list.

Having trouble voting electronically or by telephone? Review these tips:

Internet Voting:

• Type the voting website into your web browser's address bar which is either at the top or bottom of your web browser (Chrome, Safari, Firefox, Edge, Opera). Typing the website into a search engine browser (such as Google, Bing, or DuckDuckGo) will not get you to our Voting website, it just searches for our voting website (which is unlisted).
• If you receive an error that your credentials are invalid this usually occurs because your birth date on the Voters’ List is either incorrect, or incomplete. Try reversing your month and day if your day of birth is 12 or less (e.g. switching January 2, to February 1, 01-02 to 02-01). If this tip works, please email us so we can correct your birth date for the next Municipal Election.
• Do not include any spaces in your PIN when typing it into the system.
• Disable any VPN system you may have on your device, and/or try using another Internet Browser (Such as Microsoft Edge, Google Chrome, Apple Safari, or Mozilla Firefox), or another internet connection (such as using cellular data instead of WIFI).

If these tips do not work, please attend a Voting Help Centre in person as listed above by 8pm on Election Day to ensure your vote is counted.

If you do not have access to an internet connected device at your home, and do not have a trusted friend or family member who can help you vote, please visit (with your Voting PIN Letter) the following locations to use their touch-screen voting kiosks (no paper ballots available): 

• City Hall, 26 Francis Street Lindsay (enter using Colborne Street Doors)
  • Regular Hours: Monday to Friday 8:30am-4:30pm
  • Extended Hours:
    • Saturday, April 5, 2025 (9am-1pm)
    • Election Day, April 10, 2025 (8:30am to 8:00pm)
• Kawartha Lakes Library - Lindsay Branch, 190 Kent St. W., Lindsay ON
  
  • Monday to Thursday: 10:00am - 8:00pm
  • Friday to Saturday: 10:00am – 5:00pm
  • Election Day, April 10, 2025: 10:00am - 8:00pm