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Freedom of Information

The Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) provides a process to access the general records held by municipalities and an individual's own personal information. The spirit of the Act is to create an open and accountable government by providing as much information as possible to the public, while ensuring that their personal privacy is protected. A request under this Act is commonly known as an FOI (Freedom of Information) Request.

Routine Access to Municipal Records

When possible the City makes municipal records accessible to the public without the necessity of a FOI request. If you want to access information you should contact the department responsible for holding the records directly. Staff will determine if the request should be submitted formally or if the records can be provided without a request. Rules governing access and release of information are outlined within MFIPPA and apply to both formal and informal requests.

Making a Formal FOI Request 

All formal FOI requests must be in writing on the Freedom of Information Request Form and submitted with the $5.00 application fee. You must submit the form with your original signature and the fee to the City Clerk's Office to start the process. Other fees may apply. You should provide as much detail as possible about the requested general records including specific timelines.

If acting as an agent for someone else, a signed letter of consent to act on his/her behalf and a photocopy of a piece of his/her identification with a signature (such as a driver's licence) for verification purposes must be submitted with the application.

The City Clerk's Office will process the request in accordance with MFIPPA. Normally requests are processed within 30 days, however, extensions may be requested due to the volume of records. The 30 day time line does not apply if records contain third party information. 

Municipal Freedom of Information and Protection of Privacy Act

The Act outlines the process that must be followed and explains exemptions that the City may apply to records prior to releasing them to the requestor. It also sets out an Appeal process should the requestor disagree with the decision made by the City. 

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