Complaints
If you are dealing with noise, parking, garbage or other short-term rental issues, you can report a concern through the 24/7 hotline or online complaint form.
Call: 705-990-2497
Report a short-term rental concern
Use the hotline or online form above for concerns like:
- loud parties or late-night noise
- too many guests
- parking issues
- garbage or property concerns
- trespassing
- guests not following local rules
Your report helps the City follow up with owners and operators and make sure short-term rentals are following the rules. For questions, contact str@kawarthalakes.ca
| Issue | Contact Information |
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For Municipal Law Enforcement Complaints including but not limited to:
Contact Kawartha Lakes Municipal Law Enforcement. |
Monday to Friday 8am to 4:30pm 705-324-9411 extension 1328 Monday to Friday 4:30pm to 9pm or Saturday and Sunday 8am to 6:30pm 705-928-3054 Report a Municipal By-law infraction online Call: 705-990-2497 or use the online form: 24/7 STR Hotline |
| For structural alterations/additions, a building without a permit or septic concerns, please contact the Municipal Building Department. |
Monday to Friday 8:30am to 4:30pm 705-324-9411 extension 1288 |
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For emergencies such as but not limited to:
|
Call 9-1-1 |
| For non-emergency burn complaints, contact the Kawartha Lakes Fire Rescue Service. |
24/7: 705-324-2191 Complaints can also be made with the Municipal Law Enforcement office as outlined above. |
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Canada Revenue Agency (CRA) Leads Program If you suspect a business, charity, or person of tax or benefit cheating in Canada, you can report them to the CRA's Leads Program. |
Submit a Tax or Benefit Cheating lead online here Monday to Friday 8:15am to 4:45pm Call: 1-866-809-6841 Fax: 1-888-724-4829 Mail: National Leads Centre, Canada Revenue Agency, 200 Town Centre Court, Scarborough, ON, M1P 4Y3 |
| For information on provincial fishing licences, fishing limits, rules and regulations | Visit www.ontario.ca/fishing |
| For information on wildlife or bear problems | Visit www.ontario.ca/wildlife |
| To report a municipal issue, such as garbage on the roadside or road maintenance issues. |
Report an issue or concern online For all emergencies, call 9-1-1 |
| For any other questions. |
Contact the municipality of Kawartha Lakes, by calling 705-324-9411 or toll-free at 1-888-822-2225. For after-hour Municipal emergencies, please contact 1-877-885-7337. |
