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Short Term Rentals

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Apply for your Short Term Rental Accommodation Business License today!

Short Term Rental (STR) owners can fill out the Short Term Rental Accommodation Business License Application online through the form below (green link).

They can also download the fully accessible version of the form (blue link), fill it out and bring it in to the Municipal Law Enforcement Office, with all required documents and payment.

Before submitting an application, it is recommended that Short Term Rental owners or operators recognize other applicable regulations that may impact their property. For example, your Short Term Rental is a business that must comply with other applicable regulations such as the Building Code Act, Fire Protection and Prevention Act, Electricity Act and it must have proper insurance as well as water and septic capabilities.

Please note, if your STR provides drinking water to the public and you do not get your drinking water from a municipal drinking water system, you may be the owner or operator of a Small Drinking Water System (SDWS). Per the Haliburton, Kawartha, Pine Ridge (HKPR) District Health Unit, the owners or operators of these systems must meet the requirements laid out in Ontario Regulation 319/08 — to ensure that the water they are providing to the public is safe to drink. More information about the HKPR's SDWS requirements can be found here.

To register for a Short Term Rental Accommodation Business license please fill out the online form here:
Short Term Rental Accommodation Business License Application (online)

A paper copy of the form can be downloaded for printing here:
Short Term Rental Accommodation Business License Application (print)

Short Term Rental Owners are also encouraged to download and print out the following two documents to place in your Short Term Rental for renters and visitors to read upon arrival:

STR Information Sheet for Renters and Owners

STR Information Sheet for Complaints


24/7 STR Hotline and Online Form now live!

You asked and we delivered! If you live near a Short Term Rental and you've been experiencing things such as loud parties, trespassing, violation of occupancy limits, parking issues, or anything else, you can now report them to our 24/7 STR Hotline and/or Online Form.

Residents can either call the number listed below or they can visit the online form:

Call: 705-990-2497
Use the online form: 24/7 STR Hotline 

Reporting through these channels will help us to monitor Kawartha Lakes' Short Term Rental units for non-compliance and possible By-Law infractions. Which in-turn, will help us to ensure that Short Term Rentals are following all of the rules that they have to follow in order to remain licensed. 

Any questions about the hotline or online form can be directed to str@kawarthalakes.ca


Short Term Rental Accommodation Business Licensing registration fees (effective June 20, 2023):

Type Fee
Hosted (May to October or November to April) $150
Hosted (Year Round) $300
Un-hosted (May-October or November to April) $750
Un-hosted (Year Round) $1,500
"Hosted" means the short-term rental of a dwelling or premises with the licensee/host owner/permanent resident residing at the property while it is being used as a Short-Term Rental Accommodation.

"Un-hosted" means the short-term rental of a dwelling or premises in which the licensee/host/owner/permanent resident is not residing at the property while it is being used as a Short-Term Rental Accommodation.

Please note that the licensing fee must be collected prior to Agency Approval and that all licensing fees are non-refundable.
 


By-law Inspection Fees

Short Term Rental property owners are encouraged to be active hosts in ensuring that their guests enjoy an excellent stay in Kawartha Lakes and that their neighbours maintain an excellent quality of life.

Please remember that Short Term Rental operators can be held accountable for the actions of their guests. If a Municipal By-law is broken, By-law fines can be charged to the individuals who violated the regulation and inspection fees can be charged to the property owner.

  Fee (2023)
First Occurrence $115
Second Occurrence $232
Third Occurrence $458
Fourth Occurrence $921
Fifth Occurrence Fees Double

What do I need to know if I'm a Short Term Rental Owner or Operator?

What is a Short Term Rental (STR)?
Short Term Rentals are when you stay in a rental space for 28 days or less. This can include renting a private room in a home, an entire home, a seasonal property like a cottage or any other space. Short Term Rentals do not include established accommodations such as bed and breakfasts, hotels, trailer parks or campgrounds.
New Short Term Rental By-Law
Short Term Rental owners and operators are encouraged to familiarize themselves with the new By-law. It can be found at the following link:

License, Regulate and Govern Short Term Rental Accommodation Businesses in the City of Kawartha Lakes By-law

For STR By-law details and queries, please contact Municipal Law Enforcement and Licensing at 705-324-9411 ext. 1212.
Documentation Needed for your Application
The following documentation will need to be submitted with the completed application form:
  1. Signed Declaration of applicable By-laws and regulations (included as a part of the form)
  2. Proof of Property Ownership
  3. Copy of Property Owner's drivers license
  4. Proof of General Liability insurance of $2,000,000.00 (minimum)
  5. Site diagram and floor plan to scale and dimension to include the following:
    • The location of all buildings and structures on the property
    • The location of wells, and all components of sewage systems
    • The use of each room
    • The location of smoke and carbon monoxide alarms, and early warning devices
    • The location of fire extinguishers
    • The location of records of tests and maintenance of smoke and carbon monoxide alarms, early warning devices and fire extinguishers
    • The location of all gas and electric extinguishers
    • The location of all entrances/exits to and from the buildings
    • The exterior decks and related site amenities including dimensioned parking spaces, and other buildings or structures on the property.

View an example of a Site Plan Drawing here (accessible version available upon request).

Since your Short Term Rental is a business it must be in compliance with the Building Code Act, Fire Protection and Prevention Act, Electricity Act and it must have proper insurance and water and septic capabilities. Please note that before submitting an application, the municipality recommends that Short Term Rental owners or operators recognize other applicable regulations that may impact their property.

For example, if your STR provides drinking water to the public and you do not get your drinking water from a municipal drinking water system, you may be the owner or operator of a Small Drinking Water System (SDWS). Per the Haliburton, Kawartha, Pine Ridge (HKPR) District Health Unit, the owners or operators of these systems must meet the requirements laid out in Ontario Regulation 319/08 — to ensure that the water they are providing to the public is safe to drink. More information about the HKPR's SDWS requirements can be found here.

STR's with private Small Water Drinking Systems (wells, etc.)

Kawartha Lakes does not maintain private wells or water systems. Property owners are responsible for all maintenance, repairs and water quality testing on any private well that you own. From the Haliburton, Kawartha, Pine Ridge (HKPR) District Health Unit:

"If your business or premise provides drinking water to the public and you do not get your drinking water from a municipal drinking water system, you may be the owner or operator of a small drinking water system. The owners/operators of these systems need to follow the requirements of the Small Drinking Water System regulations — Ontario Regulation 319/08 — to ensure that this water is safe to drink.

Short Term Rentals, will be assessed by the HKPR District Health Unit using the definition of a 'Public Facility' under Ontario Regulation 319/08: Small Drinking Water Systems. Those that meet the definition of 'a place that operates primarily for the purpose of providing overnight accommodation to the travelling public,' will be subject to a risk assessment by a Public Health Inspector."

For more information please visit the HKPR's Small Water Drinking Systems page.

I've submitted my STR Accommodation Business License application, now what?

Please note that when your completed STR business application is received it goes through a number of steps:

  • Staff may contact you to discuss the application details and confirm receipt. The application status will be pending.
  • Applications that are missing documents/information may increase review and circulation time periods causing the application process and status to change to on hold until the required information is submitted. For example, information that will impact and delay the STR business license application process may simply be missing details such as who the responsible person will be, or ownership details. Also the application status will be changed to on hold, if the applicant requires septic system work or a building permit for compliance with the Building Code Act or for other regulation compliance.
  • Next the business application is circulated for evaluation to municipal staff and external agencies for feedback. A fully complete application may be processed within four to six weeks (intake timing may reduce this time period). The circulation process automatically changes the status of your STR business license application to on hold.
  • Upon completion of circulation, the demerit points will be reviewed and locations with existing points of seven or greater may impact the issuance of an STR license and the application could be denied. A denied status will be communicated directly to the applicant with appeal information.
  • In the final stage, staff conduct a review and if the processes are complete the application will be approved, the status will be changed to L-Active and the applicant will be notified by email or phone call advising of the application approval.

Status changes are generally communicated to the applicant. However if you want to discuss your application, have not been contacted and wish to verify your status please contact the Municipal Law and Licensing Clerk by calling 705-324-9411 extension 1328, or emailing str@kawarthalakes.ca

The Municipal Law Enforcement and Licensing office is also open to the public, feel free to visit in person at 37 Lindsay Street South, Lindsay, Ontario, K9V 2L9

How do fines and potential penalties work?

Please note that Short Term Rental owners or operators can be held accountable for the actions of their guests. If a Municipal By-law is broken, By-law fines can be charged to the individuals who violated the regulation and inspection fees can be charged to the property owner. See the inspection fees listed above.

What do I need to know if I'm renting a Short Term Rental?

Fire Pit and Open Air Burns

Bonfires can be an important part of the cottage experience, but remember that they can also be dangerous. Kawartha Lakes Fire Rescue Service implements a Burn Ban if the weather conditions make fires unsafe. Be sure to visit the Fire Burn Bans, Permits and By-Laws page to view the current Burn Ban status and view other important rules and regulations before doing any open air burning. 

Important things to remember:
• Fire pits may be no more than 60 centimetres diameters and must be 15 metres from buildings and 5 metres from property lines
• Fire pits must not be under any vegetation such as trees or overhangs like porches
• Fire pits must be attended at all times
• Smoke cannot disrupt people on neighbouring properties
• Water must be readily available to extinguish the fire

Waste and Recycling

Kawartha Lakes is beautiful – and we want to keep it that way. Proper disposal of garbage and recyclables is essential to keeping our community and waterways clean.

Always:

  • Ensure garbage is disposed of in clear bags
  • Separate fiber and container recyclables
  • Ensure waste is not disposed of in waterways such a lakes or rivers

Visit the Waste and Recycling page to learn more about proper disposal of waste and waste collection days and to view the Municipal Waste Calendar.

Parking

For everyone’s safety, roadways and road access must be kept clear to ensure residents, visitors and emergency vehicles have access to properties.

Parking should occur entirely on the property that you are visiting, however, if parking use of the roadways occurs please be considerate of your neighbours. Ensure vehicles are parked legally on roadways and are parked on the correct property. To learn more visit the Roads and Parking page.

Noise

Municipal By-law Enforcement can respond to noise complaints along with local Police Service.

Please be sure that you’re respecting your neighbours by following the following noise By-laws:

  • Amplified noise such as stereos is prohibited from 11pm to 11am
  • Yelling, shouting or the playing of musical instruments is prohibited from 9pm to 7am
  • Persistent noise made by any pet, such as a dog barking, is prohibited at all times
Pets

If you’re bringing your dog along to your Short Term Rental property, please ensure that they are under care and control at all times, and that they don’t wander on to neighbouring properties. 

Fireworks

As part of Firework By-Law 2007-236. You do not need a permit to use consumer fireworks on the following dates, or the 1 day preceding or the 1 day following:
a) Victoria Day
b)  Canada Day
c)  Family Day
d)  Indigenous Peoples Day
e)  Labour Day
f)  New Years Eve

Requirements to follow when using consumer fireworks include:

  • Children shall not discharge fireworks
  • Fireworks may not be discharged into any motor vehicle, building or structure
  • Fireworks shall be discharged a minimum of 30 metres from any structure or property line
  • Fireworks may not be discharged during a burn ban

Visit the Fire Services page to read the full By-law, for firework permit applications, and for important guidelines on fireworks safety.

Property Standards

The Property Standards By-law focuses on the maintenance and occupancy of property in the municipality. 

Visit the By-laws page to review the Property Standard By-law.

How do fines and potential penalties work for renters?
While Short Term Rental owners or operators can be held accountable for the actions of their guests, guests can also be held accountable for their own actions. If a Municipal By-law is broken, By-law fines can be charged to the individuals who violated the regulation and inspection fees can be charged to the property owner.

Who do I call to make a complaint about a Short Term Rental property?

If you’ve noticed that a Short Term Renter or a Short Term Rental property owner is violating a By-law or regulation, please let us know. 

Issue Contact Information

For Municipal Law Enforcement Complaints including but not limited to:

  • Long grass and weed
  • Derelict structures
  • Garbage on the property
  • A dog on the loose
  • A noise complaint

Contact Kawartha Lakes Municipal Law Enforcement.

Monday to Friday 8am to 4:30pm

705-324-9411 extension 1328

 

Monday to Friday 4:30pm to 9pm or Saturday and Sunday 8am to 6:30pm

705-928-3054

Report a Municipal By-law infraction online

The 24/7 STR Hotline and Online Form is live:

Call: 705-990-2497 or
Use the online form: 24/7 STR Hotline

For structural alterations/additions, a building without a permit or septic concerns, please contact the Municipal Building Department.

Monday to Friday 8:30am to 4:30pm

705-324-9411 extension 1288

For emergencies such as but not limited to:

  • Impaired operation of a motor vehicle or watercraft,
  • Out of control burning,
  • Dangerous misuse of fireworks, 
  • Illicit drug use or violence

Call 9-1-1

 
For non-emergency burn complaints, contact the Kawartha Lakes Fire Rescue Service.

 

24/7: 705-324-2191

Complaints can also be made with the Municipal Law Enforcement office as outlined above.

 

Canada Revenue Agency (CRA) Leads Program

If you suspect a business, charity, or person of tax or benefit cheating in Canada, you can report them to the CRA's Leads Program.

Submit a Tax or Benefit Cheating lead online here

Monday to Friday 8:15am to 4:45pm

Call: 1-866-809-6841

Fax: 1-888-724-4829

Mail: National Leads Centre, Canada Revenue Agency, 200 Town Centre Court, Scarborough, ON, M1P 4Y3

For information on provincial fishing licenses, fishing limits, rules and regulations
Visit www.ontario.ca/fishing
For information on wildlife or bear problems Visit www.ontario.ca/wildlife

To report a municipal issue, such as garbage on the roadside or road maintenance issues.

Report an issue or concern online

For all emergencies, call 9-1-1

For any other questions.

Contact the municipality of Kawartha Lakes, by calling 705-324-9411 or toll-free at 1-888-822-2225.

For after-hour Municipal emergencies, please contact 1-877-885-7337. 

History of Short Term Rentals in Kawartha Lakes

February 2024 - Update for STR's on private Small Water Drinking Systems

Kawartha Lakes does not maintain private wells or water systems. Property owners are responsible for all maintenance, repairs and water quality testing on any private well that you own. From the Haliburton, Kawartha, Pine Ridge (HKPR) District Health Unit:

"If your business or premise provides drinking water to the public and you do not get your drinking water from a municipal drinking water system, you may be the owner or operator of a small drinking water system. The owners/operators of these systems need to follow the requirements of the Small Drinking Water System regulations — Ontario Regulation 319/08 — to ensure that this water is safe to drink.

Short Term Rentals, will be assessed by the HKPR District Health Unit using the definition of a 'Public Facility' under Ontario Regulation 319/08: Small Drinking Water Systems. Those that meet the definition of 'a place that operates primarily for the purpose of providing overnight accommodation to the travelling public,' will be subject to a risk assessment by a Public Health Inspector."

For more information please visit the HKPR's Small Water Drinking Systems page.

December 2023 - 24/7 STR Hotline and Online Form Launched

As of December 1, 2023, if you live near a Short Term Rental and you've been experiencing things such as loud parties, trespassing, violation of occupancy limits, parking issues, or anything else, you can now report your issues at any time to our 24/7 STR Hotline and/or Online Form.

Residents can either call the number listed below to get their complaint in or they can visit the online form:

Call: 705-990-2497
Use the online form: 24/7 STR Hotline 

Reporting through these channels will help us to monitor Kawartha Lakes' Short Term Rental units for non-compliance and possible By-Law infractions. Which in-turn, will help us to ensure that Short Term Rentals are following all of the rules that they have to follow in order to remain licensed. 

Any questions about the hotline or online form can be directed to str@kawarthalakes.ca

September 2023 - STR Jump In Page archived
With the community consultation and engagement phase of the STR project complete, the STR Jump In page has officially been archived.

Moving forward all updates and Short Term Rental information will be put on this webpage.

For historical context and to read up on how we've gotten to this point in the process, please visit the archived STR Jump In project page here.
August 2023 - Short Term Rental Business Accommodation License Application Launches
The soft rollout of the new Short Term Rental (STR) Licensing Program continues with the launch of the Short Term Rental Business Accommodation License Application.

STR owners can fill out the form online or they can download the fully accessible version of the form, fill it out and bring it in to the Municipal Law Enforcement Office, with all required documents, to make the payment.

To register for a Short Term Rental Business Accommodation license please fill out the online form here:
Short Term Rental Business Accommodation Application (online)

A paper copy of the form can be downloaded for printing here:
Short Term Rental Business Accommodation Application (print)
July 2023 - Short Term Rental program implementation timeline

Next steps for the implementation of the new Short Term Rental (STR) Licensing Program have started. Once program details are finalized, more information on how to register your STR will be circulated.

While Staff work on finalizing those details, here is the anticipated STR program implementation timeline for the rest of the year:

Soft Rollout: June 2023

  • STR By-law finalized
  • STR Application (form and intake process) finalized
  • Enhanced complaint tracking begins
  • Communications and marketing awareness campaign planning
  • STR webpage updated
  • Initiate Vendor Support Call Centre

Phase 1: July to August 2023

  • Complete guidance and educational documents for STR owners
  • Launch updated licensing and complaint tools
  • Liaise with owners and start to register them
  • Collect location data and begin STR mapping work
  • Budget allocation
  • Hire STR support staff
  • Office space and equipment allocation for new staff

Phase 2: September to October 2023

  • Launch STR call centre and 24/7 complaint line
  • Utilize mapping and location data gathered in Phase 1 to engage STR owners for licensing purposes using compliance notices
  • Train new staff
  • Issue STR Business Licenses to registrants

Phase 3: November to December 2023

  • Review the STR policy, by-law and processes
  • Analyse collected STR data
  • Invoice any offence fees to owners

Full Program: January 2024 onwards

  • Council will be provided with a progress report by March 30, 2024
  • The report will potentially include any recommended program or by-law changes based off of the data that gets collected throughout the remainder of 2023  

Although Staff will be sticking to the above timeline as closely as possible, please note that the implementation timeline is subject to change.

June 2023 - Council adopts new By-law and approves licensing program

At the June 20, 2023 Regular Council meeting, Council adopted a new By-Law and approved a soft rollout for a licensing program. The changes are being put in place to ensure the health and safety of all renters and residents. The new program and By-law will allow the municipality to respond to concerns quickly, and to ensure that owners are taking responsibility for the safe and respectful use of their properties.

Details on the public consultation, task force recommendations and more are available on the municipality's engagement website: www.jumpinkawarthalakes.ca/short-term-rentals

 

March 2023 - Public Information Session 2
The Short Term Rental survey closed on February 15, 2023. Thank you to all of those that filled out the survey. We had over 1000 replies making it one of our most filled out surveys ever!

Survey results have been posted in the Documents section on the Short Term Rental Jump In page. View the survey results here.

Please note that there will be a second drop-in Public Information Session where the community can come to see the results of the survey, read the highlights of the new draft By-law, ask questions about the survey or draft By-law, and learn what comes next for Short Term Rentals in Kawartha Lakes (key upcoming Council dates, how to sign up for a deputation, etc.)

Public Information Session 2 Details:
Date:
Monday March 6, 2023
Time: 4pm to 7pm
Location: Coboconk Service Centre, Community Room, 9 Grandy Road, Coboconk, ON
February 2023 - Public Information Session 1

The Short Term Rental survey closed on February 15, 2023. Thank you to all of those that filled out the survey. We had over 1000 replies making it one of our most filled out surveys ever!

Survey results have been posted in the Documents section on the Short Term Rental Jump In page. View the survey results here.

Please note that there will be a drop-in Public Information Session where the community can come to see the results of the survey, read the highlights of the new draft By-law, ask questions about the survey or draft By-law, and learn what comes next for Short Term Rentals in Kawartha Lakes (key upcoming Council dates, how to sign up for a deputation, etc.)

Public Information Session 1 Details:
Date:
Tuesday February 28, 2023
Time: 4pm to 7pm
Location: City Hall, Victoria Room, 26 Francis St., Lindsay, ON

December 2022 - Short Term Rental Jump In Survey Launches

In the Summer of 2022, City Staff were tasked with monitoring and tracking complaints regarding Short Term Rentals in the City of Kawartha Lakes with the goal being to bring a report to Council by March 31, 2023.

Along with the complaints and feedback that the municipality continues to receive and track, the municipality invited the public to provide input regarding Short Term Rentals across the municipality in the form of a survey.

The survey closed on February 15, 2023.

Visit the Short Term Rental Jump In page to view the project page, survey results, and key upcoming dates.

June 2019 - Council receives Short Term Rentals Update

At the June 4 Committee of the Whole, Council received an update on Short Term Rentals in Kawartha Lakes. Presented by Municipal Law Enforcement, this update included information about ongoing public education campaigns, how many calls are received about Short Term Rentals and more. Council moved to continue with monitoring Short Term Rentals and implementing an education campaign.

Read the full presentation here.

August 2018 - Council makes a decision on Short Term Rentals

Council made a decision on short term residential rentals in the City of Kawartha Lakes at the August 14 Council Meeting. Council adopted the first option of the Short Term Rentals Follow Up Report to continue to monitor short term residential rentals and implement several amendments to City by-laws to enable Municipal Law Enforcement to better respond and track issues arising at these properties.

Read the full news release in our newsroom.

June 2018 - Council receives update on Short Term Rentals

City staff have completed an extensive review of short term residential rentals in the City of Kawartha Lakes and will be providing an informational report to Council on the June 19 agenda on the outcomes of the review and proposed options for Council consideration.

Read the full news release in our newsroom.

April 2018 - Kawartha Lakes wants public input on Short Term Rentals

The City’s Municipal Law Enforcement and Licensing Division hosted a Short Term Rentals Public Forum and invited residents to attend.

Read the full news release in our newsroom.

October 2017 - Council to explore regulations on Short Term Rentals

At the October 10 Council meeting, Council received a staff report on the implications of regulating short term rental accommodations and made the decision to proceed with public consultation on the matter. Staff will bring back a report on other options including costs by the end of June  2018.

Read the full news release in our newsroom.

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