Water and Wastewater
The City of Kawartha Lakes provides drinking water and wastewater services to homes and businesses connected to municipal systems. Find information about your water and wastewater services, what you are responsible for as a property owner, and what to do if you have a problem with your water or sewer.
Water or sewer emergency?
Call the City of Kawartha Lakes at 705-324-9411 first. Staff may be able to help resolve the issue and save you time and money.
For after-hours water and wastewater emergencies, call 1-877-885-7337.
What are you looking for?
Property Owner and City Responsibilities
You are responsible for everything inside the property line, with the exception of the meter valve and water meter inside your home. The City is responsible for service outside the property line of your residence, as well as the meter valve and water meter.
Private Fire Hydrant Maintenance
Property owners are responsible for preventative maintenance of fire hydrants located on private property. This includes:
- removing snow around the fire hydrant
- flushing to remove debris
- fire flow testing to make sure there is enough pressure
- dip testing to make sure hydrants are not plugged
The City is responsible for preventative maintenance on fire hydrants located on City-owned property.
Water Sampling
For additional water sampling or private well water questions, contact Lakelands Public Health at 1-844-575-4567 or visit lakelandsph.ca
If you are a plumber who provides sewer camera inspection services and would like to be added to the City's approved plumber list, send an email to casewww@kawarthalakes.ca
Only plumbers who can perform camera inspections are eligible for the list.
Water Wastewater Annual Reports
View the current and past drinking water and wastewater annual reports.
Questions? Contact Us
Email: inquiries@kawarthalakes.ca
Telephone: 705-324-9411
Toll free at 1-888-822-2225
After-hours emergencies: 1-877-885-7337
